This article gives you a quick tour of the OnSign interface so you can find your way around from day one. The platform is organized around five main sections, all accessible from the left sidebar. 

The Sidebar — Your Main Navigation

The left sidebar is always visible and gives you access to every section of the platform. It can be collapsed by clicking the arrow at the top to give you more screen space.

At the bottom of the sidebar you'll find Need Help? — a shortcut to the support documentation — and your account name and email.

Content

The Content section is where all your media lives. You'll see a file browser with folders and files listed by name, type, last modified date, and size.

What you can store here:

• Images: JPG, PNG, GIF, and more
• Videos: MP4, MOV, and other supported formats
• Apps: Dynamic content like weather, social feeds, web pages, and data-driven layouts
• Data Feeds: Live data connections to external sources
• Folders — To organize your content into categories

Use the + New button at the top left to upload files or create new apps, compositions, and data feeds.

Clicking on any file or folder opens a details panel on the right showing a preview, action buttons (publish, move, copy, delete, and more), and metadata like type, ID, and last modified date.

At the bottom-right of the Content screen you'll see your storage usage and quick links to FTP Info and Supported Files.

Players

The Players section lists all devices connected to your account. Each row shows:

• Player Name — The name you gave it when pairing
• Player ID — A unique short code for the device
• Wi-Fi indicator — Whether it's connected via Wi-Fi or Ethernet
• Sync status — Whether the player is in sync with the platform
• Last Seen — When the device last communicated with the server
• App Version / OS Version — Software versions for troubleshooting
• Tags / Groups — Labels and group membership for organizing players

Clicking the > arrow next to a player name expands it to show full device details: screen resolution, IP address, subscription plan, timezone, sync status, connectivity type, and more.

The Players section also has three sub-views accessible from the top tabs:

• Dashboard — Favorite players pinned for quick access
• Monitoring — Live status view and mosaic of what's currently playing on each screen
• Alerts — Notifications for players that go offline or encounter errors

Use the + Setup Player button at the top left to add a new player using a Pair Code.

Player Groups

Player Groups let you organize multiple players under a single label so you can publish content to all of them at once. This is especially useful for managing screens across multiple locations or rooms.

Each group shows its name and how many players it contains. You can publish directly to a group using the Publish to Group button.

Reports

The Reports section lets you generate playback reports to see what content played, on which players, and for how long.

There are two tabs:

• Single Reports — One-off reports for a specific date range, player, and content selection. Exportable as Excel, PDF, or HTML.
• Scheduled Reports — Recurring reports that run automatically and can be sent by email.

Each report entry shows who requested it, the date range, which players and content were included, and a download button.

Published

The Published section gives you a complete view of everything currently published across your players. Each row shows the content name, folder, category, which players or groups it's assigned to, its status, and any time-based restrictions (start/stop playing dates).

This is a useful view for auditing what's on air and quickly identifying content that is scheduled to expire or that has been pushed to the wrong players.

What's Next?

• Quick Start Guide — Go from zero to your first published screen
• Players documentation — Setup, configuration, monitoring, and more
• Content documentation — Uploading media, creating compositions, and using apps