FTP (File Transfer Protocol) is a basic network protocol that allows users to transfer files from their computer to a server.
You already use it when uploading files to OnSign through your browser. However, FTP clients—software designed specifically for file transfers—offer additional advantages, such as scheduling and queuing uploads and, most importantly, supporting files up to 5 GB. Please notice that when uploading through your browser, the limit is 2 GB per file.
Before downloading the program, first enable FTP transfer on your account:
- Click on your username in the bottom-left corner and then on “Settings” on the drop-down menu.
- On the Settings page, select “FTP Settings” from the sidebar menu.
- Click the “Enable FTP” button.
- The FTP credentials, as well a password, will be shown. You can reset the password anytime by clicking on the Reset Password button on the right.
- Done! Go back to your “Content” page. Expand the right-side menu by clicking on the tiny arrow next to the grid/list view icon, which points to the left.
- Click on “FTP Info” at the very bottom of the page. All the credentials you need to use an FTP software are shown in the pop-up box.
When transferring files via FTP, we recommend using the FTPS variant, as it ensures encrypted and secure file transfers.