In the event you notice a mistake in an already published piece of Content, you can click a "Pause" button, so that it won’t be displayed in any Player while you're on it. This allows you to correct it without being in a hurry. There are several paths to pausing Content, depending on the Content type. Pause in Player view You have the best overview ...

OnSign New License Management System The OnSign License Management System has been designed to provide maximum flexibility in how to use licenses, making it possible optimize your license usage in several ways: Get credit when a license is removed. Credits don’t expire and will be available to be used for any OnSign license or service. Subscribe to ...

The Audio Loop requires Player version 10 or above.   Whether you are shy to speak up or haven’t mastered a particular accent just yet, but you need to communicate verbally with your audience, the Audio Announcement App has got you covered. This TextToSpeech App allows you to write text content which is spoken as audio on the Player in a variety of ...

OnSign TV allows you to manage the brightness of your screens individually, in groups, and on a schedule. This is useful for screens which are outdoors, as you want them to be brighter during the day and darker at night. To manage the brightness of your screens, follow these steps: Go to the Players tab. Click on the Player you want to manage. Scrol...

All you need to display in vertical orientation on Chrome OS, is adjusting the device settings. Click on the Chrome Panel in the bottom-right corner. Click on the gear icon for the device settings. In the Device section, select “Display settings”. A pop-up window will appear. Select either “90°” or “270°” to display Chrome OS in Portrait Mode. Exit ...

If your current OnSign TV subscription scope doesn’t meet your needs anymore, you can increase or decrease the number of Player licenses through your account in a few steps. Here is how: Click on your username on the bottom-left corner of your OnSign TV account. Then select “Subscription” from the drop-down menu. Click the “Change Subscription” butt...

Content Channels provide unique, original, high-quality content to be used with any OnSign TV App which is Data Feed compatible. OnSign TV is the sole creator of all written content. Images are either Creative Commons or copyright-free. You can use this content on your screens worry-free. The OnSign TV Content Channels are stored in your OnSign TV C...

Outcon OnSign TV Integration Requirements: An active OnSign TV Account An active Outcon Account You should have a Outcon Publisher ID given by Outcon You will need a Outcon Screen ID for each Player screen Player requirements: Windows, Android, or Linux player -  Running OnSign TV App version 10.3.0 or higher Samsung SSSP6 - Running OnSign TV App 10...

OnSign TV supports Philips D-Line Series Displays. In this tutorial, you will learn how to access the Android interface and install the Player App on your device. Turn your monitor on. If this is the very first time, you need to set the language and configure the connection according to your preference. Wait until the Philips sign vanishes. Press th...

Use this feature to add a restriction to Content which should apply to all Players. You can make this setting apply to certain times, certain dates, certain Player tags, or Player locations. For instance, if you have a Christmas or seasonal message. Maybe you want a Content to play from Monday to Friday, but never on weekends. You can also manage Co...

Replacing a hardware device is often required for upgrades or to replace a bad unit. The process to replace an existing Player is as easy as connecting a Player: Get your new hardware device ready, make sure the device is connected to the internet and open OnSign TV. Log into your account and go to the Players section. Click on the Player you want t...

You need an internet connection to download the OnSign TV  Player App to your device, as well as to publish Content from your web account to the screen. Here, you learn how to connect your Panasonic device to the local Wifi network. Turn your Panasonic AF1 Series Android TV on. On the remote control, press “Input” and then select “Open Port Platform...

In this tutorial, you learn two methods to pause on-demand Content. This is especially useful with indefinite on-demand Content where the Content was set to repeat indefinitely in an infinite loop. For this tutorial, we assume you have already triggered the on-demand Content. If you don't know how to do this yet, check out the tutorial Playing on-de...

The newly launched Serial Port Write Data App connects your sensor controls with your Content. THIS FEATURE IS CURRENTLY IN BETA. CONTACT US TO ENABLE IT ON YOUR ACCOUNT.   Before continuing, make sure you have a Player version of 10.1.0 or higher installed on your device. Configure the serial port in the Player's Settings page.Scroll down to Serial...

Copy Content to modify it. Let’s say you play a piece of Content across different locations, but each location needs to have its local news displayed. For that purpose, it is easier to simply duplicate the Content, e.g. a Campaign, and solely replace the corresponding RSS News feed of each duplicated Campaign. You can duplicate images, videos, Playl...

When connecting a new device to your account, it will be empty at first. You need to publish your first Content to show relevant Content on your screen. You may have Content which is common for all of your devices, like a default company video. You can have it immediately shown on your screen when just setting up the screen for the first time. Of co...

Exporting from Google Calendar On your computer, open Google Calendar. In the list of all available calendars, hover over the three dots next to the calendar you would like to link to OnSign TV. Then click Settings and sharing. Once you are in the calendar settings, scroll down to "Integrate calendar" and find the "Public / Secret address in iCal fo...

There are several ways of arranging TV screens in order to create Video Walls: from two rows and two columns of screens (also called 2x2) over long TV rows (4x1, for instance) to mosaic. Whenever you deal with Video Walls, you need to take into account the total resolution created. For a single Full HD screen (1920 x 1080px), you only need to create...

This article is deprecated as flash has reached its end-of-life on December 31, 2020 and is no longer supported   The Windows version of the OnSign TV  Player App supports ".swf"-files, but requires installation of the Adobe Flash Player. Learn how to download below: Access the Adobe Flash Player website. Select your computer's Operational System ve...

You can unpublish Content from your Player in case they are outdated or have no longer any use. This frees up valuable memory on your device. There are several paths to unpublishing Content, depending on the Content type. Unpublish in Player view The best overview you have from the Content in Player screen of the Player. This works for all pieces of...

Sep 30, 2024 Features Playlist Duration Estimation It is now possible to estimate the duration of a playlist based on real player data. When estimating the duration of a playlist you’ll also get the duration of inner playlists and campaigns with variable duration as well. Bulk Fix or Mute Health Check Issues It is now possible to quickly fix multipl...

YouTube is only one of several Social Network Apps available on OnSign TV. This App is a great way of sharing video on your digital signage without the need of uploading files to your OnSign TV account separately. It is even better if your company already has a YouTube channel full of content ready to be shown. In your OnSign TV account, you can cre...

"On-demand Content" is a great way to trigger a specific piece of Content on one or multiple Players only when the need for it arises! This feature is ideal for displaying emergency messages, impromptu sales, and any type of live content you would like to pop up on your screens! Follow these steps to publish an on demand Content. On the Content page...

Displaying video feeds is the most effective and efficient way to decrease perceived waiting time! Whether you operate digital signage in hospitality, retail, or healthcare establishments, all of them have something in common: lines. Avoid boredom with the most attractive content there is available online without the need to produce it yourself! Lea...

Display info about upcoming and box office movies on your signage displays. The Upcoming Movies App will feature information of box office and soon-to-be released movies for every country. Display movie title, poster, genre, main actors, and director. In the “Content” tab of your OnSign TV account, hit “New" followed by "App”. Browse for movies or f...

Jun 2, 2022 Features Support for signage object sendEvents API Fixes Fixed making resource usage statistics persistent across reboots Increased offline events recording to 100K. This will allow the player to work for several days while keeping the playback records for later reporting. Fixed window resizing on resolution change. This is an important ...

OnSign TV Hardware Device or Player Device: is the equipment which provides the computer power, storage, and connectivity to install and run the OnSign TV  Player App. While traditionally the hardware device was a computer box, today hardware devices have evolved into different shapes and formats. In many cases today, the hardware device is embedded...

OnSign TV allows you to define a Master Player to synchronize Content playback on multiple screens. Requirements To ensure efficient synchronization, all Players must be connected to a wired high speed network. While it is possible with this feature to mix hardware, we recommend to stay within one hardware type as much as possible. The more mixed th...

The NovaStar Taurus series is a family of Android-powered players designed to take control LED panels. Follow this tutorial to install OnSign TV on Taurus: TB30 TB40 TB50 TB60 Important note: Make sure to download the OnSign TV SPM Plugin for the Taurus series (available here), and follow the same process used to install the OnSign TV Player app int...

Apr 10, 2024 Fixes/improvements Add TTL to queued actions Queue actions lookup now uses the action id only Fix on-demand trigger for videos with volume different than 100 Compatibility This release is available for all BrightSign devices...

Share content from the staples of social media with your audience. OnSign TV has many social networks in its App library. Learn how to add them to your Content: First, you go to the App gallery (Creating an App) where you create, edit, or use any App template. Select “Social Networks” from the sidebar menu of the pop-up window. Choose any Social Net...

Understand types of Folders and how you can organize and share Content with other users. User's Folder Each new user account the account owner or admin creates will receive a specific Folder, so all Content they upload to the platform will appear inside it. Let's say the user creates a folder and names it "Home". You can view this Folder and the ite...

Supported on the OnSign TV  Player App for Android 4.2.0 or higher and Windows 9.1.1 or higher.   You can create at most ten different screen zones in a Campaign Layout. Anything else would look too cluttered. Hence, you are not able to create a single menu with more than ten buttons at a time. If you have more options you want to share with your au...

It is best practice to delete files from your OnSign TV account if you are not going to use this image or video any more. Unused files occupy storage space you might need in the future. Each OnSign TV account has an accumulative 1 GB storage capacity per subscribed Player at their disposal. Go to "Content" page of your OnSign TV Account. Select the ...

Rarely will you have an image which fits a Campaign's screen division exactly. Unless you crop the image beforehand to fit the screen, of course! In all other cases, you will want to adjust the aspect ratio settings in your OnSign TV account. Select a Campaign and look at its timeline. Click on the picture item on the timeline. A pop-up window will ...

Mar 13, 2024 Features Add internal storage check to player self-diagnostic Fixes Fix last event id initialization Log error stack on Scheduler exception handler Clear unwanted managed keys on device boot Fix players being detached due to internal storage error after being offline for more than a week Fix stats samples not respecting max storage sett...

You can check out each device's Resource Usage from the OnSign TV platform. Click on the "Players" tab on the menu on the left. Choose one of your devices. Select "Resource Usage" from the menu. There are up to eight different graphs available, depending also on your device's operating system and reporting capabilities: CPU Network Traffic Connectiv...

Mar 14, 2023 Features Enable DWS on debug builds running on BrightSign OS 8.5.x or newer Enable web inspector on debug builds running on BrightSign OS 9.x or newer Fixes Fix shutdown action not being executed Migrate statistics collection to a separate module Unify file download strategy between platforms Prevent ongoing downloads from being interru...

Use the Streaming Video Link App to stream RTSP or HLS feeds on your Media Players. The App is available for Android and Windows. On the Content page of your OnSign TV account, click on the "New" button and select App to get to the App Gallery (Creating an App). On the pop-up window, look for the "Web & Media" category which is at the very botto...

Even after having created your client’s account, you can still change their account information anytime. In your branded digital signage account, click on the “Orgs” tab on your page menu on the left. Find the user whose settings you want to modify. If your client list is getting longer and longer, you can quickly search for the client through the s...

Feb 20, 2023 Features Add support to XC 5 series video configuration Compatibility This release is available for all BrightSign devices...

You can create additional user accounts for other users to help you manage your digital signage operation on OnSign TV. Create as many user accounts as you want: Click on your username in the bottom-left of your OnSign TV account and then select “Settings” from the drop-down menu. Select “Users” from the bottom of the sidebar menu. Hit the “Create U...

Feb 15, 2023 Fixes Change default log level on WebSocket messages Fix duplicated actions being accepted via header Compatibility This release is available for all BrightSign devices...

Updating is essential for continued access to OnSign TV's new features as they come out. You’ve already learned from a previous tutorial how to remotely update your Player software. If you have many Players, don’t bother updating them one by one each time. Instead set your Player to update automatically. In your OnSign TV account, click on your user...

In order to assure a steady internet connection, whether you have a Wifi dongle or a router, adjust your device’s settings as follows: Turn your LG webOS device on. Hold down the "Setting" button until you see a rectangle on the top-right corner of the screen. Then, press the number sequence 0 0 0 0 and confirm with OK. Scroll the Signage Setup menu...

Dec 13, 2022 Features Startup actions support Fixes Remove download hours checks Fix ken burns animation and transitions Fix storage full event causing an exception for some platforms Fix player startup crash caused by trying to load events from the storage all at once Fix player ID not being correctly reported to Sentry for Players migrated from ve...

Aug 29, 2023 Fixes Add diagnostic log to serial read line Check if contentWindow is available before calling postMessage Compatibility This release is available for all BrightSign devices...

Aug 1, 2023 Features Report local player attribute changes to the server System clock can now be configured remotely Implement HDMI IN fallback on BrightSign devices Fixes Progress bar does not fill up Improve iframe error handling when used to load external URLs Add verification for loadedFrames on loadHandler() to avoid undefined values Add timest...

Apr 29, 2024 Features Remote firmware update for selected devices Fixes/improvements Add custom/internal events rate limit Fix download events being sent when there aren't any files to be downloaded Fix duplicated network interface info on player status Compatibility This release is available for all BrightSign devices...

Jun 7, 2023 Fixes The signage.setPlayerAttributes() no longer causes an immediate re-evaluation of ticks Fix signage.setPlayerAttributes() ignoring playback-engine validation Fix temp files not being cleaned-up after a failed build Compatibility This release is available for all BrightSign devices...

May 15, 2024 Features Add support to camera and microphone access on web application Compatibility This release is available for all BrightSign devices...

Nov 17, 2022 Features Add Player and Playback-Lib tag to sentry report Fixes Fix uncaught exception caused by unknown updateInterval variable reference Fix typo in 'scheduled' reboot reason Stats collection fixes Fix video stream playback Log missed pings and ping/pong messages Compatibility This release is available for all BrightSign devices...

May 18, 2023 Features Signage object extension Add RS232 support Add Local Web API support Fixes Complete one WS connectivity test before using real auth credentials Limit the number of events and stats sent per message to the server Improve exchange message diagnostic logs Improve connection exponential back-off handling and connection retry strate...

This tutorial explains how to connect video capture devices to the OnSign TV  Windows  Player. Requirements: OnSign TV  Windows  Player version 10 or higher. Using a VLC compatible video device. While installing VLC is not mandatory, it is nice to have for testing the capture device under VLC. Having successfully installed your video device card usi...

The Audio Loop requires Player version 10 or above. This tutorial discusses the lowering of volume when a new, more important audio is temporarily introduced while another is still playing. To learn how to use audio files, please visit the using audio files tutorial. Audio Ducking is a well-known feature to audio editors. Audio Ducking will lower, o...

FTP stands for File Transfer Protocol and is a simple network protocol which allows users to transfer files from their computers to a server. You already use it when uploading files directly to OnSign TV via the browser, but FTP clients – softwares tailored for file transfer – offer further advantages, like scheduling, and queuing transfers, and mor...

Add mp3 files or an Audio Announcement into your Timeline and let your Campaign speak to your audience's ears. In your OnSign TV account, create a new Campaign or edit an existing one from your Campaign Folder. If you haven't uploaded an .mp3 file yet, do so now. In your Campaign Content library at the bottom of the page, click on the orange “New” b...

Instead of publishing individual media files or Campaigns to Players one by one, you can gather them together and publish all of them at once. A Playlist makes publishing and ordering Content much easier. Learn how to create a Playlist! Go to the Content page of your OnSign TV account. Click on "New" and then select the option "Playlist". A new Play...

A Campaign is how we call the feature where you insert content items into different screen regions. As you create and publish them, they will be downloaded and displayed onto your Player’s screen. It groups media files such as images, videos, gifs, and Apps like clocks and weather forecasts together. In your OnSign TV account, go to your "Content" p...

May 5, 2022 Features Improved media download performance. More aggressive reconnection in case network connectivity has been lost. Recommended upgrade for Players connected to poor networks that often get disconnected interrupting media download (e.g. Cellular Networks). Compatibility This release is available for Android 4.2 and up...

The Timeline is your digital signage stage in a Campaign! Master this tool in a few seconds Access your Content page and click on the button “New" followed by choosing "Campaign”. The Timeline is right under the Screen Layout and is the central point of your Campaign, showing how many media items and apps you are broadcasting simultaneously, for how...

When using a Windows PC as a Player, it is important to disable the Windows Screensaver and the Power Saving features to prevent it from stopping your Signage Player. Here is how to configure Windows 10 to not put your computer to "Sleep": Type “Power Options” in the search box in the taskbar. In the newly appearing window, click on “Change when com...

In this tutorial, we explore another use of Playlists which, combined with Campaign Cycling, will make your digital signage even more dynamic. You already know the benefits of publishing Playlists instead of Content one by one to a Player and how to create them. You simply group your Content into the desired loop. You can also build complex Playlist...

Mar 27, 2024 Features Playback loops info support. Fixes/improvements Graceful reboot/shutdown. Improve status screen behavior. Fix Cannot read property 'report' of null. Fix cannot read property 'content' of null. Fix invalid action:post:shutdown error code. Prevent leaked downloaded files on device storage. Enhance unauthorized and detached behavi...

Adjust your screen to display portrait-oriented content properly! OnSign TV offers portrait layouts and you can also draw your own Custom Screen Layout when creating a Campaign. However, if you don't adjust the display settings on your device to Portrait Mode, your Content will remain in landscape orientation. The result is disastrous: Adjusting you...

Requires Player version 10 or above.   A brand new content feature is Audio Loop. This feature allows you to play audio files (.mp3). The published Audio Content (Audio Loop) will play independently from the Primary Visual Loop and solely dedicated to audio content. Both Loops play simultaneously, but independently from each other. A content change ...

In order to connect your Windows Player to your account, you need to install the Player Software for the Windows Operating System. Follow the steps below: Go to the OnSign TV website and click on "Training & Support" on the header. From the drop-down menu, select "Download". Click on "Windows". Download the 64bits version. Open the downloaded ar...

Prevent users from leaving the OnSign TV Player App on a Samsung device. Install and set up the Kiosk Manager in 5 easy steps: Download the Samsung Kiosk Manager (SKM): SKM for Android 8.1 and above. Install the Kiosk Manager on your Samsung tablet and start the application by clicking the SKM icon. Give all files access turning on the switch button...

Apr 16, 2024 Fixes/improvements Fix offline content playback. Fix action not being executed when all previous actions are expired. Compatibility This release is available for all Tizen SSSP devices....

Feb 21, 2024 Fixes Fix exception trying to download a file with another download already in progress Fix player failing to shutdown due to missing context bind Fix media player exceptions caused by failed prepare due to unknown source storage error after being offline for more than a week Fix stats samples not respecting max storage settings Compati...

Jan 11, 2022 Fixes Playback engine rules update (2.0.2478) Compatibility This release is available for all Windows x64 devices...

Nov 22, 2021 Fixes Network WebSocket reconnection improvements for low-quality networks. Compatibility This release is available for all Windows x64 devices...

Dec 9, 2021 Fixes Playback engine rules update (2.0.2445) Compatibility This release is available for all Windows x64 devices...

Sep 22, 2022 Fixes Fixed issue on SzViewtech Players, where the player would not wake up after sleep. Compatibility This release is available for Android 4.2 and up...

Aug 19, 2022 Features Added support for signage.stopThisItem. This adds a new JavaScript method to Stop the app that called this function in delay milliseconds. Compatibility This release is available for all Windows x64 devices...

Feb 9, 2022 Fixes Improvement and fixes for video hardware decoder playback Compatibility This release is available for all Windows x64 devices...

Sep 9, 2022 Fixes Fix remote view delay Fix wrong double click on some models of touch screen devices Fix remote view crash Fix webpage zoom parameter Compatibility This release is available for all Windows x64 devices...

Dec 6, 2021 Fixes Playback engine rules update (2.0.2351) Compatibility This release is available for all Windows x64 devices...

If you offer complimentary Wi-Fi to your visitors and want to free your staff from needing to assist with the typing process, you can display your Wi-Fi credentials together with a QR Code on screen. The OnSign TV Wi-Fi App does it for you. If this is your first app, check it out this page. Go to Content page in your OnSign TV account and create a n...

Feb 15, 2023 Fixes Change default log level on WebSocket messages Fix duplicated actions being accepted via header Fix player update not working Fix player information (OS/Firmware/Network) not being submitted to the server right away Fix video playback issue Fix timezone data gathering and report Compatibility This release is available for all webO...

Mar 13, 2024 Features Add internal storage check to player self-diagnostic. Fixes/improvements Fix last event id initialization. Log error stack on Scheduler exception handler. Clear unwanted managed keys on device boot. Fix players being detached due to internal storage error after being offline for more than a week. Fix stats samples not respectin...

Feb 15, 2023 Fixes Change default log level on WebSocket messages. Fix duplicated actions being accepted via header. Fix exception caused by missing parameters in download's promise reject call. Call download error handler when platform fails to do so. Compatibility This release is available for all Tizen SSSP devices....

Quickly browse where media Files, Apps, Campaigns, and Playlists are used and displayed. To check out exactly where each of your files are displayed, you can visualize file usage in Campaigns, Playlists, and Players: In your OnSign TV account, click “Content” on the sidebar menu. Select any item in your account, be it a File, App, Campaign, or Playl...

Control your Android Player through your OnSign TV account. Besides remotely viewing the Player, you can even control it through the same page on your OnSign TV account. With this feature, you can access Apps and change settings. Click on the Player tab on your OnSign TV account and choose a device. This feature requires a rooted Android Player or w...

Each OnSign TV  Player App is customazible on different levels. Some of them offer, besides color options, the opacity bar. Set the App’s background to transparent or less opaque in order to show content from the layer underneath. In your OnSign TV account, go to the “Content” page. You can create a new App by clicking on "New" > "App", or edit a...

If your screens are on the move and the location around your Content matters for context, trigger Content to be published when entering or exiting a certain location. Content triggering by GeoRegion is the tool you are looking for. We have shown you how to set up GeoRegions in a previous tutorial for reference. In this tutorial you now learn how to ...

OnSign TV provides a complete Dashboard to keep track of your entire signage network at one glimpse. You can access your this panel by logging into your OnSign TV account and clicking on the Dashboard tab on the left. It's that easy. Below we will go through each Dashboard tool for you to keep your signage playback smooth. Player status Get a summar...

The info below was copied from the BrightSign webpage.   In the following we describe the requirements for video to play successfully on BrightSign Players. Bitrate information for older Players is available on this page. For format and encoding modification we recommend to take a look in this tutorial. XD5, HD5, LS5 4K Video Codecs: H.265/HEVC, H.2...

Jan 22, 2024 Features Add connectivity stats. Add configurable transparent mode for web content. Add HDMI IN fallback image support. Fixes/improvements Improve playback-sync message handling. Fix multiple JSON updates in rapid succession. Fix removed files not deleted from device upon reboot. Set the current medias volume level accordingly to global...

Mar 21, 2017 Added SafetyLock support. SafetyLock enabled/disabled directly on the TV using the remote control....

Clear out permissions for all Users of a Group at once by deleting the User Group. If you wish to quickly remove permissions from a Group, you can simply delete the User Group. Users in this Group will then automatically lose all previously given permissions, as well as access to Content and Players. Click on your username in the bottom-left corner ...

Keep track of everything happening with your Player at the time it is happening. Each time your Player connects to the Wifi, all updates from the Player will be reported chronologically in the Player Status as Player Events. In your OnSign TV account, click on the “Players” tab on the left of the page and select a device. The newly loaded page will ...

OnSign TV allows you to upload your own fonts so you can use it within Apps and Compositions. This is a great way to customize your signs and make them more unique. Here are the steps for adding a new font: Make sure the fonts are either in TTF or OTF format Upload the font file to any place within your folder structure Fonts are ready to within the...

Follow the next steps to publish Playlists to a Player. If you don't know what a Playlist is, go to back one tutorial and learn how to create a Playlist. Go to the Content page of your OnSign TV account and into your Playlist Folder where you saved your Playlists in. Right-click on the to be published Playlist and choose the “Publish” button or whil...

Jul 26, 2021 No new features at the moment. Bug Fix Add timestamp attribute to Device-Info Fix playback hanging on the nested Playlist when interactivity is triggered Known issues Chrome OS External storage is not supported Chrome OS Remote view is not supported SSSP Portrait HDMI IN playback only works after playing at least one video SSSP Video is...

May 15, 2024 Features Add support to camera and microphone access on web application Fixes Fix exception occurring during failed player shutdown Compatibility This release is available for all webOS devices...

May 30, 2023 Fixes Improve video playback error handling Add exception handling for the video play Remove storage:full event duplicated code Fix player not re-downloading content when SHA changes Register Sentry uncaught exception handler before loading PlaybackLib Prevent downgrading PlaybackLib to a version older than the built-in version Fix "Can...

Feb 14, 2024 Features Report SSID and RSSI info. Fixes/improvements Fix transition clean-up time. Add support for merge-patch response. Diagnostic action may skip the action queue. Improve logs and error notification when content is not cached. Fix status screen stuck in 8% when there is no content is published. Fix "disable transitions" setting not...

Aug 21, 2023 Features Added support for custom player status screen (Example: No campaign available)....

Jun 7, 2023 Fixes The signage.setPlayerAttributes() no longer causes an immediate re-evaluation of ticks Fix signage.setPlayerAttributes() ignoring playback-engine validation Fix devices sending a reboot action event to the server during player update Compatibility This release is available for all webOS devices...

Nov 13, 2023 Fixes Handle startup actions after successful request. Add minimum uptime requirement for reboot actions. Fix download of multiple Contents pointing to same path. Fix deletion of Contents pointing to same path. Fix files mistakenly identified as in-use and not deleted. Fix player trying to move non-existent temp files. Add/update some s...

The Composition Feature lets you be your own app designer on the OnSign TV platform. The customization possibilities are near endless! Take a blank canvas and design away. Click on the New button on your Content page > and select Composition. This will lead you to the Composition workspace. You can decide on landscape or portrait format, then cho...

Local Web API is a simple way to integrate outside devices and trigger Content on the Player through a local network HTTP call. The Local Web API is supported by OnSign TV on Android, Windows, Linux, Mac, and BrightSign Players. Important: To use the Local Web API this option must be enabled in the Player settings.   Local Web API for Android Player...

Oct 3, 2023 Features New player status screen visuals. Add support for readContent() method on Signage Object. Add support for contentchanged event on Signage Object. Fixes Fix signage return events being sent to all apps. Fix prev files not being removed on SHA changes. Fix some video decoding errors not being handled. Change download strategy to e...

May 30, 2023 Fixes Improve video playback error handling. Add exception handling for the video play. Remove storage:full event duplicated code. Fix player not re-downloading content when SHA changes. Register Sentry uncaught exception handler before loading PlaybackLib. Prevent downgrading PlaybackLib to a version older than the built-in version. Fi...

May 18, 2023 Fixes Fix exception during header parsing with an already authenticated player that has had its storage emptied Compatibility This release is available for all webOS devices...

To ensure your Place Exchange credentials are correct, simply replace the Org_ID and Ad_UnitID and enter the URL in a browser: https://api.placeexchange.com/v3/orgs/Org_ID/adunits/Ad_UnitIT/adrequests?format=vast4 If all is correct, the page should load a content that looks like: 1 <VAST xmlns="http://www.iab.com/VAST " version="4.0"> 2 <Ad...

Jan 18, 2023 Features User-requested self-diagnostic. Add support for disabling Sentry reports. Add support for container restarts, required to fix restart overlay (regions disappearing on reuse). Fixes Fix live-view frame size. Fix interval headers usage. Pending events and stats are now cleared when detaching player. Update Scheduler to use date-a...

Now you can connect any video source to your Player when using a Player which supports HDMI input! This feature requires Compatible hardware !   The HDMI Input App is a simple, yet powerful feature allowing you to present in full screen or in a specific screen region any video source such as a live TV receiver, cable box, security camera, DVD, video...

You can delete a user account anytime. All content the user previously created or changed will remain on your OnSign TV platform. For instance, if the user created and published a Campaign to 'Player A', it will keep playing even after the user account is deleted.   In your OnSign TV account, click on your username in the bottom-left, and then go to...

Aug 4, 2016 This major upgrade to the Windows Player, so we have marked it with a new round number "4.0". This release makes the Windows player to catch-up with several important features which were only available to Android Players. Take a look at the new added features:   Features Support for “On-Demand campaigns” – These campaigns are only played...

May 21, 2016 Fixes Fixed issue that could prevent specific campaigns from playing after player upgrade Compatibility This release is available for all Windows x64 devices...

May 19, 2016 Features Remote view support is now available to Windows, too (view only, meaning you cannot remote control the device) When in full screen mode, OnSign TV will keep tracking other applications and will ensure it stays always on top (exceptions to this are system level warnings as they have higher level priority) Support special charact...

Aug 19, 2016 Fixed brand auth screen using non-brand assets Fixed image being displayed on top of an app in the same region before asset clean up Fixed images being preloaded twice on campaign changes Fixed application preload and show/restart events Improved campaign publish/unpublish routines Improved performance of clean up routine for old files ...

Dec 6, 2018 Add support for SSSP 4+ devices. Bug Fix Allow gapless playback to be disabled remotely; Fix working hours not powering the device on specific days; SSSP4 Fix video playback not working when the player was restarted via website command; SSSP4 Video gapless playback issues; Known Issues Chrome OS External storage is not supported Chrome O...

Oct 19, 2018 Bug Fix Fix views cleanup logic when changing campaigns Limit the amount of stored events if player is offline to prevent storage starvation Handle quota exceeded and other possible storage errors Known issues Chrome OS External storage is not supported Chrome OS Remote view is not supported SSSP Portrait HDMI IN playback only works aft...

Jan 11, 2021 No new features at the moment. Bug Fix Fix Players reporting non-brand version tag after a diagnostic log request; Tizen Validate date/time settings to prevent certificate error popup from being displayed on SSSP 4 devices; Tizen Add additional debug messages to the file manager module. Known issues Chrome OS External storage is not sup...

Oct 7, 2016 Added external storage auto selection support (using /dtv/usb/auto) Bug Fix Updated non-SSSP install message Request storage clean-up if there are no campaigns assigned Check if files flagged for removal are still in use before delete Check campaign playability during prepare Fixed file download handling when parent campaigns are removed...

Sep 13, 2021 Fixes Playback engine rules update (2.0.2029) Compatibility This release is available for all Windows x64 devices...

Feb 18, 2019 Attention: This release is available for BrightSign, Chrome OS, SSSP 4+ and webOS 2+ Skip campaigns with playback errors (number of errors is configurable); BrightSign/Chrome OS Add user requested power off support capability to selected devices; OS/SSSP4+ Add audio track support to selected devices; Add working hours power on capabilit...

Aug 27, 2020 Tizen Add portrait gapless playback support to SSSP 4+ devices. Bug Fix Fix media reuse/restart not considering region order. Known issues Chrome OS External storage is not supported Chrome OS Remote view is not supported SSSP Portrait HDMI IN playback only works after playing at least one video SSSP Video is always rendered below the H...

December 1, 2024 Improvements This release brings a completely new HTML rendering architecture based on Chrome 118. This will improve compatibility with web sites and dashboards. Window configuration is all done remotely through the player settings menu: Video decoding performance is improved Deprecations VLC app is no longer supported on this versi...

Nov 13, 2023 Fixes Handle startup actions after successful request Add minimum uptime requirement for reboot actions Fix download of multiple Contents pointing to same path Fix deletion of Contents pointing to same path Fix files mistakenly identified as in-use and not deleted Fix player trying to move non-existent temp files Add/update some startup...

In this tutorial we demonstrate how we can apply interactivity using Nexmosphere devices attached to a BrightSign device. Watch this demo video. Requirements for this setup OnSign TV Player installed on a BrightSign computer ( tutorial ). Nexmosphere devices installed on a USB port of a BrightSign device. 1x Nexmosphere XN-185 controller (manual). 2...

If you have the skills to create a web page, for sure you can create your own Content Apps to use in your OnSign TV account! Leverage HTML5 and our SDK to quickly develop Apps.       Read about App development on our Git Page or download one of our Sample Apps to get started! ...

Aug 21, 2023 Features Added support to custom player status screen (Example: No campaign available). Compatibility This release is available for all Windows x64 devices...

Oct 2, 2023 Fixes Fix mp3 audio playback on Windows Compatibility This release is available for all Windows x64 devices...

Aug 11, 2023 Features Added support for transparent remote URL player background Local player attribute changes are now sent and updated on server Added support to JavaScript ContentAPI, attrchanged and propchanged events Added automatic deletion of local database if corrupted Fixes Fixed Brightness control issues Compatibility This release is avail...

Apr 17, 2024 Fixes Fix JavaScript SDK setVolume exception Add support for server based startupDelay Add support for raw audio streams Report WebView version Add additional internal database integrity checks to detected corrupted files in memory exec actions Compatibility This release is available for all Windows x64 devices...

Sep 27, 2023 Fixes Recover from corrupted local database files Compatibility This release is available for all Windows x64 devices...

Mar 20, 2023 Features Playback Engine upgraded to 2.0.3101. Compatibility This release is available for Android 4.2 and up...

Oct 5, 2021 Fixes Network proxying fixes Playback engine rules update (2.0.2140) Compatibility This release is available for all Windows x64 devices...

If you want to change a Player's name after it is already set up, there is no need for disconnecting and connecting the Player to your OnSign TV account. Follow this step-by-step instruction to rename a Player: In your OnSign TV account, click on the "Players" tab. Select the Player you want to change the name of. Choose on “Settings” from the menu ...

Jul 10, 2023 Features Removed video poster on HTML video. Allowed microphone permission for local HTML apps. Prevented double key injection on WebViews. Compatibility This release is available for Android 4.2 and up....

Jan 23, 2024 Fixes JavaScript SDK print and playbackLoops implementation Fix remote view crash Add support for microphone and camera permissions on apps Fix contentchanged and serialportdata signage events Compatibility This release is available for all Windows x64 devices...

Taking advantage of Google Chrome Device Management, you can remotely install and configure OnSign TV to run in Kiosk Mode. Running OnSign TV in Kiosk Mode will: Auto start OnSign TV every time the device is powered on. Prevent users from getting out of OnSign TV (Kiosk Mode). Here is how to install the OnSign TV  Player Software on a Chrome OS devi...

Inside China, you can improve access speed with the OnSign TV China proxy server. Access your OnSign TV account with https://app.onsigntv.asia. Connect your Players to the server in Asia following the instructions below. Connecting OnSign TV Players to the Asia server Before adding the Player to your OnSign TV account, right click on the initial Pla...

Sep 18, 2023 Added serial port support. Added NMEA GPS support....

With Apps you make your digital signage content more dynamic and up to date. Creating an App is fantastically easy. Then show secondary Apps like a clock or weather forecast as add-ons in a Campaign or Composition. Content forward Apps like News or Tables can well be shown full-screen in a Playlist or directly on its own. Start by creating the App! ...

Imagine, for instance, Screen Layouts split into three blocks: one of them is an image slideshow, while the other two informs of local time and weather. Setting different zones on your Campaign is quite easy. Start by creating a Campaign. After giving the Campaign a descriptive name, take a look at the Screen Layout box. By default, the layout shown...

Jan 22, 2024 Features Add connectivity stats Add configurable transparent mode for web content Add IDCAP support on webOS 6 and newer devices Fixes Improve playback-sync message handling Fix multiple JSON updates in rapid succession Fix removed files not deleted from device upon reboot Set the current medias volume level accordingly to global volume...

Aug 21, 2023 Added support to custom player status screen (Example: No campaign available)....

Aug 9, 2023 Added support for remote clock adjustment. Added support Linux monitor on/off on working hours schedule....

May 3, 2019 Fixes Fix Working hours issue. Compatibility This release is available for Android 4.0.1 and up...

Jul 15, 2019 Features Add local Web API support for hide and show Fixes Improved image scaling algorithm Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Dec 28, 2016 Fixes Improved video playback for Rombica devices. Fixed Remote View and reboot for devices using Android Runtime (ART). Several minor fixes and improvements that aren't worth a bullet point....

Apr 18, 2016 Features Improved full screen option targeting Video Wall operation Mouse hide feature enabled for multi-screen operation Compatibility This release is available for all Windows x64 devices...

Mar 16, 2023 Fixes Content download optimizated and improved. Fixed issue on network exponential backoff. Compatibility This release is available for Android 4.2 and up...

Nov 8, 2017 Fixes Network stability improvements. Fixed on-demand Playlist playback. Compatibility This release is available for Android 4.0.1 and up...

Dec 27, 2018 Fixes Changes in the app permission requests. Compatibility This release is available for Android 4.0.1 and up...

Mar 19, 2019 Fixes Fixes in the Local Web API feature. Fix the Uptime issue in the resource usage feature. Compatibility This release is available for Android 4.0.1 and up...

Nov 5, 2019 Fixes Added .bak Json to fix connectivity issues Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Oct 2, 2018 Fixes Fix --geometry switch (ignored if fullscreen or extended fullscreen) Add option to re-apply screen settings on screen geometry change (only valid if fullscreen or extended) Fix downloader requesting unsatisfiable download range Language and translation improvements Fix not saving state on context menu quit Fix playback state not be...

Mar 8, 2018 Fixes Fixed multi-monitor remote view Intel Graphics video decoding improvements Continuous DTV playback fixes Fixed infinite on-demand interruptions Support Windows graphics scaling even if not set to 100% Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Jan 17, 2017 Added support for older Android devices. Requirement now is Android 4.0.1 or above. Fixed Remote View issue and reboot for OnSign TV SKM (Samsung Kiosk Manager) package. Compatibility This release is available for Android 4.0.1 and up...

Feb 11, 2019 Fixes Fixed download status bar showing negative values Fixed Black screen when using the JPG address in the URL app Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Apr 20, 2018 Features Fallback to on external storage logo if logo saved on internal memory couldn't be found. Compatibility This release is available for Android 4.0.1 and up...

Sep 26, 2019 Fixes Fixed touch interactivity issues Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Oct 3, 2017 Fixes Remote view fixes. Compatibility This release is available for Android 4.0.1 and up...

Nov 1, 2017 Fixes Video playback improvements. Start on boot fixes (ensure start on boot in case the device gets corrupted filesystem). Assorted fixes. Compatibility This release is available for Android 4.0.1 and up...

Dec 1, 2016 Features New web view Added Media level reporting Added Transparency to apps Added error message trying to display a page with invalid SSL Fixes Fixed auto adjust when the user insert or remove HDMI cable screens Fixed the on-demand campaigns playing indefinitely Fixed context menu over HTML campaigns Fixed infinite loop clicking over St...

Oct 17, 2023 Fixes Fix timezone issue with players using manual date/time settings instead of NTP Compatibility This release is available for all webOS devices...

Increase your brand awareness even without any Content yet! Every time you associate a new Player to the OnSign TV account, it will display the OnSign TV logo above the “No campaign available” message. To not miss out on a moment of branding, this logo can be changed in the Player's settings. Go to the settings of your Player. Scroll down to more or...

Dec 20, 2016 Improved HDMI playback for Realtek CPU based devices (example ZIDOO X8 and X9s) and Zidoo X9 and Tronsmart devices. Fix sudden brightness change when OnSign is resumed and then started again. Added player location history tracking for up to 8 hours. Fix sudden stop of time triggered campaigns. Several minor fixes and improvements that a...

Aug 7, 2019 Fixes Stability improvements Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Feb 28, 2019 Features Support HDMI-in feature in Eweat devices. Disable XWalk from Android 8.0 or above. Support to Local Web API feature. Compatibility This release is available for Android 4.0.1 and up...

Feb 21, 2024 Fixes/improvements Fix exception due to invalid error code on video watchdog. Compatibility This release is available for all Tizen SSSP devices....

By default, Players download all content, regardless of the playback schedule or rules. This is useful to ensure content is available even when the device goes offline for long periods, but it can also take up storage space and use unnecessary bandwidth. These three examples illustrate how this can have a negative impact on Players: Players will dow...

Design canvas with images, text, and shapes directly in OnSign TV. Using "Compositions" you can create panels such as ads and menu boards, directly in your OnSign TV platform. Mix several elements to bring out beautiful designs and make your content stand out even more. Click on the New button on your Content page and select Composition. Select the ...

Feb 17, 2018 Features Support pan & scan animation on images Support "ignore TLS errors" for html content Fixes Fixed mouse not hiding issue Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Jun 8, 2015 Features Add support for remote JPG and PNG images. Fixes Fix SWF playback issues. Compatibility This release is available for Android 4.0 and up...

Jul 31, 2015 Features Adjustable content update frequency. Show black screen when OnSign TV is outside of working hours. Seamless on Webviews. Compatibility This release is available for Android 4.0 and up...

Apr 2, 2019 Fixes Fixed On-demand campaigns playing indefinitely when triggered by a QR code Fixed Dialog settings being hidden when player has negative geometry values Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Set standard Content to play outside of work hours or during maintenance with the Fallback Loop. This publishing filter sets Content to play only when other Content is not scheduled to play. Tip: Use this feature for Content which is not directed at a specific audience and doesn’t depend on time nor dates. Examples are institutional information, soo...

Keep your Players updated to get access to all of the newest OnSign TV features and enhancements. This is possible even in environments with poor to no internet connection. Follow the next steps to load the newest App version on an offline Player: 1. For the first step you will need an internet connection. Take a device which is connected to the int...

OnSign TV is compatible with Samsung Tizen and Samsung Signage Platform Screens (SSSP). This tutorial covers the installation process for Samsung: SSSP4 (Tizen 2.4) SSSP5 (Tizen 3.0) SSSP6 (Tizen 4.0) SSSP7 (Tizen 6.0) Tizen 6.5 Tizen 7.0 In case you are looking for information about SSSP2 or SSSP3, please refer to this tutorial. OnSign TV can only ...

A Data Feed can be created by importing and keeping data in sync from external data sources. For now, the Data Feed can connect to: RSS CSV Google Sheets iCal Facebook XML JSON Instagram Twitter (now called X, no longer supported) To create a Data Feed from an external source: Go to the Content tab. Click on the “New” Button. Select “Data Feed”. Giv...

Running your OnSign TV Players behind a firewall requires a few domains and ports to be configured for the Players to operate. Please, make sure you build your firewall rules with the domains listed below and NOT an IP-based whitelisting. We would like to reinforce this recommendation as: Using domains will keep the service working in case an IP is ...

Manage several accounts for reselling. In your branded digital signage account, you can create sub-accounts for your clients and assign Player licenses among these sub-accounts as you wish. The sub-accounts are called Orgs (Organizations). Set up your clients' accounts as follows: Access your custom account URL. For this tutorial, we are using the 1...

The Cafeteria App is part of the Menu Boards & Tables App category. As the name suggests it is useful for daily changing cafeteria menus. This is just one possible application. Use this App every time you want to list something which changes by the day and time of day. Examples: A health clinic with specialized doctors, a university with the con...

To support a larger number of hardware partners and enhance compatibility for Android 5 and up devices, we introduced the OnSign TV SPM together with the OnSign TV Player app version 6.0.0. When visiting our download page you will notice there is only one OnSign TV version. This application is compatible with all Android devices 4.1 and above. This ...

Easily display birthdays with templates which are available at the App Gallery. The name and date information source can be a Google Sheet or a Data Feed. One Birthday App can be fed with a Google Sheet alone, several other designs take data from a Data Feed. Birthday Announcement App with data from a Google Sheet For starters, we show you the commo...

Manage communal company space better. With the Meeting Room Apps, you can display current meeting room availability and who has booked the room next. This way no one is going to use the room when it is already booked. Avoid confusion about room occupation by displaying which meeting is scheduled in the room and what it is about. The Meeting Room App...

The whole purpose of creating and curating Data Feeds is to take advantage of its flexibility for presenting dynamic content on your signage screens. Once your Data Feed is set and ready to be used, you can present the data on any Data Feed enabled App or on a Composition. Data Feed compatible Apps are marked with the green "Data Feed Enabled!" bann...

Aug 11, 2023 Added support for transparent remote URL player background. Local player attribute changes are now sent and updated on server. Added support to JavaScript ContentAPI, attrchanged and propchanged events. Added automatic deletion of local database if corrupted. Fixed Brightness control issues....

To connect a hardware device to your account, first you need to have a Player Software installed on your device - whether it is a tablet, a computer, or a media box. Which Player Software you need, depends on your hardware device Operating System. Download the Player Software for your OS from downloads and install it. Detailed instructions for insta...

With publishing rules, you can control the time your Content plays. You can limit it to a date, days of the week, or even hours. For a refresher on the basics of publishing, click here. In your OnSign TV account, select a piece of Content and choose “Publish” from the menu options. On the page which opens, click the Publish button in the top-right c...

Do you already have your account filled with Content? Great! It is about time then to learn the basics of Content Publishing. Even the greatest Content is useless if hidden on your OnSign TV account, away from your audience's eyes. Before learning how to publish, make sure you have already installed Player devices with the OnSign TV  Player App on t...

Sourcing data from Google Sheets works in the same way as every other external data source before. No Data Feed is created for its own sake. They should do something. First look at the App you want to source with the Data Feed. What type of input does it require? You will find this in the Data Feed Requirement of every Data Feed enabled App. In the ...

By default, Players have a real-time content update enabled, so any content changes are immediately propagated and downloaded by all Players using that content. The content download interval can be changed from real-time all the way up to 48 hours. Important Only Players set to real-time content update support remote view features. Players not set t...

Jan 21, 2020 Fixes Fixed interactivity timeout behavior Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Jul 28, 2023 Fixes Fixed HTML player zoom App updater improved Compatibility This release is available for all Windows x64 devices...

Installing the OnSign TV  Player App on your LG webOS Signage screens is really simple and easy! This tutorial is applicable to all LG webOS 2.0 and LG webOS 3.0 professional signage displays: webOS 2.0 – SM5B, SM5KB, SM3B and UH5B. webOS 3.0 – SM5C, SM5KC, SM3C and UH5B. webOS 3.2 – SM5D, SM5KD, EG5CD and EJ5D (Compatible with firmware 04.00.60 or ...

Nov 13, 2023 Fixes Handle startup actions after successful request Add minimum uptime requirement for reboot actions Fix download of multiple Contents pointing to same path Fix deletion of Contents pointing to same path Fix files mistakenly identified as in-use and not deleted Fix player trying to move non-existent temp files Add/update some startup...

Organize your Playlists with Tags! Classify your Playlist in a way which makes sense for your operation, e.g. according to region, content, target audience, or anything else which fits your purposes! Besides Categories, you can add Tags to certain items in your OnSign TV account. This helps to find them more easily. If you are drowning in content, n...

This feature is exclusively available to organizations utilizing the Enterprise Plan.   The Organization Security Settings are accessible only to Admin users. Any modifications made to the Organization Settings will be immediately applied. Below is a list of configurations within the Organization Settings: Minimum Password Length: Changes to passwor...

If you keep the (good habit) of tagging Players, you can benefit from it during Content publishing. You can prevent Content from being played on tagged Players, or only publish to them. For instance, let’s say you are a digital signage provider and distribute advertisements within your network, which include different restaurant chains. It certainly...

Organize your Campaigns with Tags: classify them according to region, content, target audience, or anything you want! Besides Categories, you can add Tags to pretty much every Content on your OnSign TV account, making it easier to be found. If you are drowning in Content no doubt Tags are a helping hand! Besides search, you can also publish more qui...

Did you stay organized and tagged all Content you created? Now, all this effort will pay off! Find that piece of Content you forgot the name of by using Tags. Needless to say that you must have filled the tag field beforehand! Find a tagged piece of Content in no time by following the instructions below: Log into your OnSign TV account. There is a s...

Once installed, the Player runs automatically every time the webOS device is powered on. That's just how the webOS Signage operating system works. To remove our player from webOS 3 devices, follow these steps: Press HOME on the remote control to open the app drawer; Navigate to the OnSign TV Player icon (if never moved, it can be hidden outside the ...

Sep 5, 2023 Fixes Improved serial port content matching Compatibility This release is available for Android 4.2 and up....

Oct 4, 2021 Fixes Improved real-time player communication Playback engine rules update (2.0.2050) Compatibility This release is available for all Windows x64 devices...

To remove installed apps from SSSP2 and SSSP3 devices with the URL launcher, for example to uninstall Samsung Magic Info, follow the steps below. On SSSP4 and newer devices, apps can be uninstalled directly on the screen. Press the "Home" button on the remote control. Go to "Change URL" in the top-right corner. Using the virtual keyboard or a USB at...

Apr 11, 2023 Features Allow kiosk mode exit on all corners Allow quit from kiosk mode password dialog Fixes Fix performance issues when rapidly changing attributes locally through signage object Upgrade to pblib 10.1.0 Prevent Playback Engine downgrade Compatibility This release is available for all Windows x64 devices...

Nov 29, 2016 Added player initialization/loading progress bar Added player network error screen (only displayed if no campaigns are available) Added support for custom logo Bug Fixes Fixed app events timing issues (which affected RSS timings) Fixed apps not being played after a picture (when displayed for less than 5s) in the same campaign timeline ...

Requirements: Intel x86-based PC 2GB of RAM 32GB of storage Ubuntu 18.04 or 20.04 Installation procedure: On a clean Ubuntu 18.04 or 20.04: Download the installation file for Linux . Open a Terminal window on your Linux PC. Enter the commands in the following sequence: sudo apt-get update sudo apt install ./FILE.deb (Substitute "FILE" using the inst...

AVAILABLE ONLY TO SELECT PLANS!   While user actions are synchronized to the Players instantly, background updates such as Data Feeds and RSS content updates are bundled and downloaded by the Player every 15 minutes. This interval can be changed on the Player 's settings as follows: Click on the Players tab. Select the Player where you want to chang...

Manage your Content easily and more efficiently with Folders. As your digital signage operation grows, Folders are helpful to organize Content in accordance with your own structure. Combine this tool with Content Tags and never take long searching for a specific item! Click on the “New” button on the Content page of your OnSign TV account, followed ...

Depending on the display location, visual-only information is exactly what you need. What is the use of audio in a crowded place, such as a train station or a busy avenue? Probably not much but additional noise which does not add up to your Content. For those devices located in busy areas, simply adjust the Player settings to mute them. Mute a speci...

OnSign TV can be installed and executed as a Screensaver   When running in screensaver mode, the OnSign TV Player will exit once there is a screen touch, key pressed, or mouse move. Step 1 - OnSign TV Installation Install the OnSign TV  Player App for Windows. Pair your screen with your OnSign TV account. Go to Player's Settings and disable the opti...

Please do NOT interrupt this process before it's finished. Otherwise it might damage your device.   Download the newest firmware file. If you don't have it or don't know how to obtain it, contact our team through Support. Create a folder named LG_MONITOR in the root of a USB stick (formatted as FAT32 or MS-DOS FAT) and move the downloaded file into ...

Feb 5, 2018 Features Support streaming audio Fixes Fixed media level logging Compatibility This release is available for all Windows x64 devices...

Files, in particular videos, come in a lot of different shapes and forms. Even though a file type may be supported by the OnSign TV platform, it may not have the specifications your hardware can deal with. A very easy example of that is a MOV video file. MOV is a file format created by Apple Inc. This is the file format you will get when recording a...

Oct 21, 2021 First Linux release compatible with OnSign TV V10 Player Generation. This player includes support to:   Features New Player Architecture (Previous gen was V9). New Server/player communication protocol. Support for playing playlists within a specific screen region. Compatibility Ubuntu 18.04. Ubuntu 20.04 requires the manual install of l...

If you deploy digital signage through LG webOS 2.0 screens, adjust the device settings in order to display your Content in Portrait Mode. Turn on your screen and follow the instructions below: LG webOS 3.0 and 3.2 devices are set to Portrait Mode during the OnSign TV  Player App setup. Read here how to install OnSign TV on LG webOS 2.0 - 3.2. Hold t...

If you wish to modify your personal user info, go through the next steps: Click on your username in the bottom-left corner in your OnSign TV account. Then, hit "Settings". The newly loaded page will display your account information. You can change the following personal user info: Full Name Email: To change your email address, click on the pencil ic...

Apr 20, 2023 Fixes Fixed MSTAR HDMI-in resize. Limited clock adjustment to Android O and up. Compatibility This release is available for Android 4.2 and up....

Oct 27, 2022 Features Added support to Sending Player Custom Events - signage.sendEvent Added support to early content termination using signage.stopThisItem . This is an important feature for handling variable media length. Compatibility This release is available for Android 4.2 and up...

Apr 10, 2024 Fixes Add TTL to queued actions Queue actions lookup now uses the action id only Fix on-demand trigger for videos with volume different than 100 Compatibility This release is available for all webOS devices...

Sep 18, 2023 Features Added serial port support Added NMEA GPS support Compatibility This release is available for all Windows x64 devices...

Mar 11, 2021 BrightSign Add support for user-selected video decoder mode; BrightSign Add HDMI-CEC support to turn the screen on/off with "working hours". Bug Fix BrightSign Fix sequential audio playback issues; BrightSign Fix sequential video playback issues when playing 4K content on series 3 devices; BrightSign Fix DWS enable/disable mechanics wit...

May 30, 2023 Features Accept RTSP stream Add temperature stats Enable autorun.brs update Implement HDMI power saving mode/standby Fixes Improve video playback error handling Add exception handling for the video play Remove storage:full event duplicated code Fix player not re-downloading content when SHA changes Register Sentry uncaught exception han...

The Menu Board - Casual App is part of the Menu Boards & Tables App category. This App presents a comprehensive menu in table form. Besides the dish name, a subtext for mouth-watering explanations, and the price, icons for highlights or ingredients such as most popular, spicy, vegetarian, or warning of allergens make the menu all the more explic...

Aug 26, 2019 Fixes Improved multi GPU support Fixed file synchronization logic Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Jul 28, 2023 Fixes Fixed HTML player zoom. App updater improved....

Aug 15, 2019 Features Add brightness control to JavaScript bridge. Compatibility This release is available for Android 4.0.1 and up...

Nov 21, 2018 Features HW video decoding on selected platforms WebGL support Fixes Multiple video decode fixes Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Let the audience keep track of the latest news headlines with News Feed Apps. These Apps use RSS (Really Simple Syndication) technology to push fresh entries from your favorite websites right to your screen. Most News Apps also have a Data Feed enabled sibling. Learn how use News Apps: On the Content page of your OnSign TV account, create a new App ...

Aug 6, 2020 Tizen Add poweron capability to SSSP6 (or above) Players Tizen Add support to SSSP 7 devices Bug Fix Update API endpoints Known issues Chrome OS External storage is not supported Chrome OS Remote view is not supported SSSP Portrait HDMI IN playback only works after playing at least one video SSSP Video is always rendered below the HTML l...

Aug 28, 2019 Fixes Fix interactivity crash on some devices. Add support to M10-4G brightness control. Compatibility This release is available for Android 4.0.1 and up...

Nov 17, 2022 Features Add support to PlaybackLib updates Initial Local Web API support Fixes Fix video playback Player detach improvements Port use device registry to store authentication credentials to v4 Port HDMI-CEC working-hours support to v4 Report device storage information Media player decoder factory Compatibility This release is available ...

Dec 17, 2018 Fixes Fix "Please wait" message on some Players with software rotation. Compatibility This release is available for Android 4.0.1 and up...

The Samsung Smart Signage Platform (SSSP) requires a new installation and adjustment of settings on the TV menu for Portrait Mode. Besides setting a Portrait Layout when creating a Campaign or Composition or uploading a piece of Content formatted in Portrait Mode, you need to adjust the settings of the Samsung Smart Signage Platform to showcase your...

In a large operation with a large userbase, individual users may be tasked with only very narrow range of allowed actions. Let's take this scenario: you have several users working on a Campaign, but each user only works on the content of one particular screen division and nothing else. Follow these steps to limit their actions to only their particul...

With the Website Link App you can quickly present a web page and configure it to either block or allow users to interact with it on screen. Here are the steps to configure the Website Link App: Go to the “Content” page and click on "New" at the top of the page. Then choose "App". Select Web & Media from the sidebar menu of the pop-up screen. It ...

Besides tracking Content Playback, OnSign TV also makes it possible to track individual playback of every media presented by every Player.  AVAILABLE ONLY TO SELECT PLANS!   To take advantage of Media Playback Reporting, it is necessary to: Enable Playback Reporting for the specific media to be tracked. Enable Media Reporting on every Player which w...

Oct 3, 2023 Features New player status screen visuals Add support for readContent() method on Signage Object Add support for contentchanged event on Signage Object Fixes Fix signage return events being sent to all apps Fix prev files not being removed on SHA changes Fix some video decoding errors not being handled Change download strategy to ensure ...

Apr 17, 2024 Fixes Fix data feeds not updating after composition update. Improve failure log collection. Internal fixes. Compatibility This release is available for all Windows x64 devices...

Nov 12, 2020 BrightSign Enable prepare on single-decoder if no video is playing Bug Fix webOS Fix playback gap when going from image/app to video Known issues Chrome OS External storage is not supported Chrome OS Remote view is not supported SSSP Portrait HDMI IN playback only works after playing at least one video SSSP Video is always rendered belo...

Pack a bunch of files into a Playlist Loop! Playlists are a great way for organizing and packaging your content. Once a Playlist is created, they can be published to a single Player or a Group of Players. With the help of restrictions, you can easily publish one Playlist to your whole network in one single step while only showing the right content a...

Mar 27, 2024 Features Playback loops info support Fixes Graceful reboot/shutdown Improve status screen behavior Fix Cannot read property 'report' of null Fix cannot read property 'content' of null Fix invalid action:post:shutdown error code Prevent leaked downloaded files on device storage Enhance unauthorized and detached behaviors Fix Server API m...

The HDMI Input App will only work on a list of selected hardwares: iAdea XMP-6400 (discontinued) Zidoo X9, Z9X, X9s MeLE RTD1195 Geniatech ATV 1810 Qbic BXP-301 Samsung SSP2 - SSP6 and Tizen 6.5 (in landscape mode only) LG webOS 3.0 - 6.0 BrightSign with HDMI IN port: models XT1143, XT1144-T, XT1145, and XT2145 And here is how you use it with the HD...

Automate Reports to conveniently keep track of your Content playback. You can schedule Reports to be generated automatically. Set rules to get playback data periodically and even send them automatically by email to other shared users and clients. In your OnSign TV account, select “Reports” on the side menu. You can either get a single Report instant...

Item cycling is a Playback Mode on a Playlist. This feature allows you to control how many items of a Playlist play each time the Playlist comes up in the Playback Loop. In order to follow this tutorial step by step, check out how to create a Playlist and how to publish it beforehand. Then continue to read the instructions below: Go to the "Playlist...

Let's say you have a logo and you would like to display it on every Content you publish. AVAILABLE ONLY TO SELECT PLANS!   Well, for sure you can do this by adding the logo to all of your Content, but setting a "Campaign Mask" is a much easier and more flexible way to do it! A "Campaign Mask" is a special attribute you can set to each Player, select...

OnSign TV has several Apps to display Instagram content to choose from. Let's take the most simplest App called "Instagram". In this tutorial, we show you how to set it up. First, you need to integrate your Instagram account with your OnSign TV account. Go to your account settings and look for the Integration Accounts on the menu. Click on "+ Add Ac...

Aug 29, 2019 Features Add touch screen interactivity support Add remote control support Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Combine two OnSign TV tools – QR code App and on-demand publishing – to let viewers interact with your products and content! How does it work? You can present Content in full-screen or in a region of a Campaign Layout and add a QR code App so that the viewer who wishes to obtain more info can do so. Learn here how to use the QR Code App. When scanni...

Dec 13, 2022 Features Startup actions support. Playback-sync module has been updated. Fixes Remove download hours checks. Fix ken burns animation and transitions. Fix storage full event causing an exception for some platforms. Fix player startup crash caused by trying to load events from the storage all at once. Fix player ID not being correctly rep...

Sep 4, 2023 Features Upgraded do Playback Engine to 2.1.7....

This tutorial will show you how to add a restriction to a piece of content in a Playlist. It is different from adding a restriction to Content which shall apply to all Players and it is also different from setting a restriction at publishing to a Player. Select a Playlist from your OnSign TV account. In the Playlist Content box, click on the clock i...

Mar 6, 2020 Fixes Improve Local Web API behavior Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Sep 4, 2023 Features Upgraded do Playback Engine to 2.1.7 Compatibility This release is available for all Windows x64 devices...

Adding transitions can greatly improve the impact of your content. It makes it more pleasant and fluid. OnSign TV supports transitions between Campaigns, Timeline items, and also Playlist items. Sample Transition effects Fade Slide over Slide in/out Minimum requirements: Android Player App 9.0.0 Windows Player App 8.0.0 Linux Player App 8.0.0 Mac OS...

Feb 21, 2024 Fixes Fix exception trying to download a file with another download already in progress   Compatibility This release is available for all BrightSign devices...

While not widely known, a significant number of Android devices allow setting up a screen saver. As a result, it is also possible to set up OnSign TV to work as a screen saver. Once configured, the screen saver will appear on Android whenever the device becomes inactive (without touches) for a certain period of time. When OnSign displays content as ...

Aug 16, 2021 Features Added support for independent Audio Loop playback Compatibility This release is available for all Windows x64 devices...

Apr 29, 2024 Features Remote firmware update for selected devices. Add support to simultaneous video and HDMI playback. Fixes/improvements Add custom/internal events rate limit. Fix download events being sent when there aren't any files to be downloaded. Fix duplicated network interface info on player status. Compatibility This release is available ...

Apr 16, 2024 Fixes Fix offline content playback Fix action not being executed when all previous actions are expired Compatibility This release is available for all webOS devices...

You can check what is playing on your screen at this very second from the convenience of your OnSign TV account  without even leaving your desk. You do not only get to know the name of the Content which is currently shown, you can also actually see the Content playing. Find out how! In your OnSign TV account, click on the Players tab at the left sid...

Feb 20, 2023 Fixes Fix playback-sync not working on devices in portrait mode. Compatibility This release is available for all Tizen SSSP (portrait variant only) devices....

Jun 30, 2022 Fixes Improved download (fixed exponential backoff progression) Fixed Website link periodic reload timer scale from ms to s Improved handling of storage failures Compatibility This release is available for all Windows x64 devices...

Weather is the go-to small talk topic. As such, the popularity of Weather Apps never fades! The OnSign TV platform offers multiple Weather Apps to keep your audience aware of today's temperature and of the next few days. This is how you add this info to your Content: On your Content page, click on "New" > "App". Choose "Weather" from the menu of ...

There are many situations where it's required to change a specific setting for a large number of Players. To make it more tangible, let's imagine the goal is to change the working hours of 1,000 Players. To execute this change: Go to Default Player Settings menu in your Settings. Adjust what should be changed, in this example the working hours. Clic...

Jul 28, 2023 Fixed HTML player zoom. App updater improved....

Display only what matters! You will likely have other application bars on the screen besides the OnSign TV  Player App if you use a computer. Follow the steps below and get rid of disturbing bars! Very recent OnSign TV Player App for Windows versions, can be set to fullscreen directly in the Player Settings. For previous versions, please see the ins...

Apr 11, 2023 Features Added support to remote clock adjustment (needs SPM 3.0 or rooted device). Playback Engine upgraded to 2.1.0. Fixes Fixed ANR on Android 8 or higher. Compatibility This release is available for Android 4.2 and up....

Use the "Start Playback At Specific Time" option if you want to start a Content at a specific time. It will then play once or every specified minutes until midnight. For instance, let’s say your company wants to announce a campaign to collect food for donation and wants to remind employees to contribute. You can display the call for donations messag...

Apr 16, 2018 Features Add HDMI-IN for device Alfawise H96 Mini TV Box. Add support for attribute restrictions. Fixes Fix Javascript bridge implementation. Compatibility This release is available for Android 4.0.1 and up...

Apr 16, 2024 Fixes/improvements Fix offline content playback Fix action not being executed when all previous actions are expiredn player status Compatibility This release is available for all BrightSign devices...

Jun 8, 2015 Fixes Replaces content without restating campaign loop Compatibility This release is available for Android 4.0 and up...

Dec 5, 2023 Features Report reboot delay to the server. Add support for new image aspect ratio options. Fixes/improvements Fix repeated and out-of-sync event Ids. Fix starts reporting negative uptime. Separate backend storage for events and stats collection. Add option to prepend date to system diagnostic logs. Fix self-diagnostic exception when the...

The Player Local Weather Info is a Player Plugin. Once configured and published to the Player, it will fetch weather info every hour and store the retrieved data into the Players' Custom Attributes. CONTACT US TO ENABLE THIS FEATURE ON YOUR ACCOUNT.   Before continuing, make sure you have a Player version of 10.1.0 or higher installed on your device...

The Single Sign-On (SSO) of OnSign TV enables Enterprise customers to integrate their domain authentication authority using SAML. This allows users to log into OnSign TV using their corporate credentials, without having to create and manage a separate OnSign TV account. Key benefits for using SSO: Improved user experience – Users can log into OnSign...

Let the audience decide when it's time to switch the image, as opposed to a non-stop loop. Supported on the OnSign TV  Player App for Android 4.2.0 or higher and Windows 9.1.1 or higher.   Assemble photos in an image carousel slider with the interactivity feature. Check out the result below: In this tutorial, we are going to create a simple four pho...

Mar 8, 2024 Fixes/improvements Fix portrait mode on TEP 7 devices. Compatibility This release is available for all Tizen SSSP devices....

Oct 13, 2023 Fixes Fix hardware brightness fallback mode not working Unify real-time and header based action handlers Fix some actions not working and action queue stalling Fix received action ids not being saved to persistent player storage Update frame geometry on Signage Object when player is resized Fix exception raised when trying to get an app...

Jan 18, 2023 Features User-requested self-diagnostic Add support for disabling Sentry reports Add support for container restarts, required to fix restart overlay (regions disappearing on reuse) Fixes Fix live-view frame size Fix interval headers usage Pending events and stats are now cleared when detaching player Update Scheduler to use date-agnosti...

Mar 14, 2023 Fixes Fix shutdown action not being executed Migrate statistics collection to a separate module Unify file download strategy between platforms Prevent ongoing downloads from being interrupted when content update is received Fix "content synchronizing" message being displayed when player has no campaigns assigned Fix player update downlo...

Knowing a Player name is good, but sometimes with a large signage network, its location will give you a better idea of which Player you are currently looking at. By default, your OnSign TV account tries to use your Player's GPS, Wi-Fi or IP address to determine its location. But especially for offline Players, this information is not readily availab...

Jan 22, 2024 Features Add connectivity stats Add configurable transparent mode for web content Fixes Improve playback-sync message handling Fix multiple JSON updates in rapid succession Fix removed files not deleted from device upon reboot Set the current medias volume level accordingly to global volume changes Fix video volume mismatch Fix video pl...

This tutorial will guide you through the installation process of the OnSign TV  Player App on Samsung Smart Signage Platform devices of the 2nd and 3rd generation. These devices can only run the OnSign player app up to version 3.3.x. Learn how to install OnSign TV on newer Samsung Tizen Screens. Requirements Besides having an OnSign TV account, you ...

Jul 15, 2016 New features: Added live view support Display banner when USB devices are plugged in/out Added video/timeline mute support for SSSP3 devices Bug Fix: Display progress with two decimal places on status screen Improved reliability of external storage support Fixed external storage support for DM-D/DH-D models Fixed campaign playback conti...

When you log into your OnSign TV account, the first page you see is your Content page. Let’s get familiar with it. On the left, you see a panel with different topics: Content Players Player Groups Dashboard Health Check Geographic Regions Reports Platform Logs We will talk about the other topics in different manual sections. This one is only about t...

Apr 19, 2022 Fixes New process for better handling multithreading and the correctly saving server executed commands on player restart....

Every time a new Player is connected, it will be configured using the Default Player Settings. The default Player settings can be changed, to ensure all new connected Players will be set with the desired configuration. Follow these steps to configure the default Player settings: Click on Settings inside the user menu (bottom left where the username ...

If you wish to display a varied cycle of Content throughout your signage network, you can make a Playlist to publish to your Players instead of publishing Content like Campaigns one by one. There are several advantages, such as better control of total playback duration, easily duplicating Content to ensure this one will be shown more often than othe...

Aug 28, 2023 Features Add signage object propchanged, attrchanged and serialportdata events UDP streaming support New RS232 configuration options Fixes Add missing volume change trigger Fix post message being called on non-existing frames Add current modat check to avoid player black screen when it starts Silence null source exception on post messag...

Jun 7, 2023 Fixes/improvements. The signage.setPlayerAttributes() no longer causes an immediate re-evaluation of ticks. Fix signage.setPlayerAttributes() ignoring playback-engine validation. Fix media volume muted after the first playback. Compatibility This release is available for all Tizen SSSP devices....

Oct 13, 2023 Features Identify minor system versions Fixes Fix hardware brightness fallback mode not working Unify real-time and header based action handlers Fix some actions not working and action queue stalling Fix received action ids not being saved to persistent player storage Update frame geometry on Signage Object when player is resized Fix ex...

Sep 21, 2022 Fixes Fixed black screen issue on specific RockChip Players. This issue was only present on CPUs that have dual-screen support. Compatibility This release is available for Android 4.2 and up...

Apr 29, 2022 Added support for remote player Upgrade/Downgrade through binary packages Support for transition to next-generation V10 Players...

Aug 1, 2023 Features Report local player attribute changes to the server Fixes Progress bar does not fill up Improve iframe error handling when used to load external URLs Add verification for loadedFrames on loadHandler() to avoid undefined values Add timestamp to exchange messages only when local changes are present Fix exception when trying to sen...

Are you sure you want to delete your entire account? We are sure we can help you solving issues you may have. Don’t hesitate to contact us at Support. Even if you are sure about your decision, we would like to know what made you take this step. We always welcome suggestions to improve the platform!   To delete your account, follow the steps below. M...

Mar 2, 2023 Features Audio ducking support Brightness timeout support Special keys support for keyboard/patter interactivity Fixes Fix exception caused when publishing an HDMI content to a device without any available HDMI input Fix files being incorrectly marked as uncached if a local file synchronization was in progress during a content update Rep...

May 14, 2015 This version starts our new version numbering scheme. We depart from the old 0.11.x numbering convention to 4.0.x, since this is our 4th major release.   Features Adds seamless video transitions on supported Players. Video stream re-starts in case of failure Added spinner while URL content is not retrieved Compatibility This release is ...

Oct 13, 2023 Fixes Fix hardware brightness fallback mode not working. Unify real-time and header based action handlers. Fix some actions not working and action queue stalling. Fix received action ids not being saved to persistent player storage. Update frame geometry on Signage Object when player is resized. Fix exception raised when trying to get a...

Do you want people to be up to date on events such as meetings and birthdays? Use a Calendar application to display daily, weekly, or monthly events. In your OnSign TV account, select the "Content" tab. Click on "New" and then on "App". From the pop-up window's App selection, choose Meeting Room & Calendar. Pick the “Calendar App” or the "Events...

Feb 13, 2017 Added support for on demand campaign queuing. Added protection to avoid exiting OnSign TV when pressing keyboard “Escape key”. Other bug fixes not worth of a bullet point. Compatibility This release is available for Android 4.0.1 and up...

Dec 19, 2023 Fixes/improvements Workaround for file download on SSSP 4 devices running old firmware. Compatibility This release is available for all Tizen SSSP devices.  ...

Dynamic content is perhaps one of the most important aspects for signage screens. While OnSign TV for sure can handle RSS, Facebook, Instagram, and other feeds, what if: You want to put an approval flow in place and moderate the content coming from a feed? Or you want to create your own Data Feed, curate it, and get input from other coworkers? Maybe...

OnSign TV can be used to present PowerBI dashboards and reports directly on your signage screens. Better yet, access to the PowerBI platform is directly authenticated through your Microsoft account, so your password is not stored on OnSign TV.  This App is NOT compatible with: Samsung SoC – SSSP2, 3, 4, 5, and 6 LG webOS 3 and 4 BrightSign LS3 and b...

Data Feeds provide a powerful content moderation tool to only allow designated users to review and approve content changes. If a user is working alone on a Data Feed, they will not see the content approval action menu. For shared Data Feeds it works as follows: Data Feed Owners and Admins have full access to moderate content. Data Feeds can be share...

Dec 2, 2016 Add Primary_loop, welcome_loop and fallback_loop to the playback reasons. Fixed Android Back button as this was not working on Samsung Devices. Fixed issue that caused touch feedback not to disappear when the user taps an empty layout zone. Fixed audio playback issue. Audio was not playing on first loop instantiation....

Jul 31, 2015 Feature Support New Android TV Platform. Fixes Fix "Press Back Key" Message on Lollipop. Compatibility This release is available for Android 4.0 and up...

Jul 26, 2019 Fixes Bug fixing and stability improvements Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Aug 9, 2023 Features Added support for remote clock adjustment. Added support Linux monitor on/off on working hours schedule....

Apr 9, 2024 Fixes/improvements Expand multi-screen support for additional devices Compatibility This release is available for all BrightSign devices...

Nov 15, 2018 Add support for video reuse/restart; Gapless playback support (webOS 2 and SSSP 2/3 are not supported). Bug Fix Fix "keep original" image aspect ratio; Fix statistics data collection retry mechanics; Improved reliability on instantiating and removing media on screen Chrome OS Fix media error notifications; Chrome OS Notify AV playback e...

May 18, 2015 Fixes We have a minor Android update today, that fixes two issues: Fixes download errors when fetching expired widget media. Add progress dialog for offline loading support. Compatibility This release is available for Android 4.0 and up...

Give the same permissions to multiple Users in bulk. If you have Content or Players which several Users should have permission to edit, publish, or delete, bring all users into a Group and allow them all to perform the same actions. This will save you a couple of minutes as you don’t need to adjust the same settings for various people over and over ...

Nov 25, 2022 Features Add mute support Add audio ducking support Add support for Series 5 devices (XC models) Fixes Send Scheduler Task's exceptions to Sentry Fix exception cancelling download session when no files are being downloaded Compatibility This release is available for all BrightSign devices...

Clock Apps are quite useful, specially in public transportation, in companies and universities. Basically anywhere where people need to be on time. Check out how to display time and date info on your signage below: Go to the Content tab on your OnSign TV workspace. Click the "New" button on the top-left, followed by "App". A pop-up window will appea...

Jan 3, 2020 Features Added support to HDMI-IN feature for the Zidoo Z9S device. Compatibility This release is available for Android 4.0.1 and up. Releases from 9.8.0 onward require a minimum of Android 4.1, and releases from 10.0.0 on require Android 4.2 and up....

BETA VERSION – While we have already performed several tests, the current OnSign TV Raspberry Pi Player is still marked as Beta. Please report any issue you may find to Support.   Important notes before installing We recommend using a screen output resolution of 1920x1080. Older boards may require lower resolution for smooth playback. We recommend u...

In order to install the Android Debug Bridge (ADB) and connect your device to a computer, you need to perform two steps: Install ADB on your PC. Enable Developer Mode. ADB is an Android project tool available for free on the Android SDK. We suggest a stripped-down version like the "15 seconds ADB installer" to avoid downloading the very large sized ...

FTP clients, softwares for file transfer, have several advantages such as continuing an upload from where it stopped when the internet connection was interrupted. Most softwares in addition allow to queue items for uploading and to schedule transfers. In this tutorial you will learn how to use the FileZilla FTP client. Make sure you have enabled FTP...

Apr 22, 2019 Features Support to Serial Port Settings (RS-232). Fixes Fix Media Interactivity report. Compatibility This release is available for Android 4.0.1 and up...

Jun 26, 2019 Features New playback engine Fixes Upgrade video decoding engine Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

May 19, 2017 Feaures New video playback engine. Gapless video transition. Software screen rotation support. Touch interactivity fixes and improvements. Media level reporting support. Compatibility This release is available for Android 4.0.1 and up...

Display up to date financial information with a wide selection of Finance Apps. Keep your audience informed of currency exchange rates and variations. Go to the Content tab on your OnSign TV workspace and click New > App (Creating an App). Select "Finance" from the sidebar menu of the pop-up window. Choose anyone you like from the category: Selec...

May 18, 2023 Features Add NMEA GPS Support Add signage.serialPortWrite() support Fixes Fix exception during header parsing with an already authenticated player that has had its storage emptied Compatibility This release is available for all BrightSign devices...

Apr 14, 2016 Fixed bug that would show "No campaign could be played at this time." when the user removes all campaigns from player. Improved camera integration, creating a fallback in case the camera access fails. Fixed animation "Frame-by-frame animation App". Fixed time trigger feature for longer campaigns....

Sep 18, 2023 Features Added serial port support. Added NMEA GPS support....

You can use Data Feeds to feed Apps or Dynamic Compositions.   To start a new Data Feed from scratch: Go to your Content section of your OnSign TV account. Click the orange "New" button at the top-left of the page. Select “Data Feed”.  Give the Data Feed a name and select "Manual Data Feed". If you want a Data Feed from an external source, please re...

When starting your subscription you decided on the billing cycle, whether you want to pay on a monthly basis or only once a year. The annual price saves you 10% compared to the monthly price. Compare prices on our pricing list. You can change the billing cycle from monthly to yearly or from yearly to monthly also when the subscription has already st...

A Video Wall is basically nothing else than multiple monitors assembled together to form a single large screen. You can use OnSign TV for Video Walls. The content creation process is just about the same as if you were to publish it to a normal screen. There are just two minor things to pay attention: screen resolution and aspect ratio. Below you get...

Manual Firmware Update with Regular Menu OSD Updating the firmware on Samsung SSSP2 and SSSP3 devices from the regular menu OSD is very easy. Just make sure you have your firmware update file on a USB and it is plugged into the LFD. Then you find the menu options through the following path: Menu > Support > Software Upgrade After selecting Sof...

Apr 17, 2023 Fixes Allow custom platform modules to override PBLib loading methods Replace Fetch API by XHR as fetch is not supported on older devices Fix custom PlaybackLib loading on webOS 2/3 devices Fix cleanUp failing due to player update files Fix power history on diagnostic exception for older devices Compatibility This release is available f...

Oct 7, 2022 Fixes Fixed an issue where the screen would dim once the player was started. This fix only applies to a very specific hardware model (GS-4302TP) that doesn't follow the standard brightness control. Compatibility This release is available for Android 4.2 and up...

Apr 3, 2024 Fixes/improvements Fix cannot read property 'get' of undefined. Fix unhandled AVPlay exception when opening file. Compatibility This release is available for all Tizen SSSP devices....

OnSign TV is compatible with a wide range of hardware devices and operating systems, including computer boxes and professional signage displays from Samsung, LG, and Philips, which have the processing power built into the screen.  Android Windows Linux MacOS Samsung SSP & Tizen BrightSign LG WebOS Chrome OS Philips Professional Signage Monitors ...

Feb 20, 2020 Fixes Fix on OnSign TV player screensaver mode feature Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

The Nexmosphere sensors are supported by the following OnSign TV players: OnSign TV Android Player OnSign TV Windows Player OnSign TV BrightSign Player Connecting the Nexmosphere controller to the Player Hardware The first step to get things working is to connect and ensure the Nexmosphere hub correctly connected and communicating with the Player ha...

Jul 24, 2017 Fixes Network access fixes (bandwidth consumption optimization). Compatibility This release is available for Android 4.0.1 and up...

Once installed, the Player runs automatically every time the webOS device is powered on. That's just how the webOS Signage operating system works. To remove our player from webOS 3 devices, follow these steps: Press HOME on the remote control to open the app drawer; Navigate to the OnSign TV Player icon (if never moved, it can be hidden outside the ...

Aug 1, 2023 Features Report local player attribute changes to the server. Fixes/improvements Progress bar does not fill up. Improve iframe error handling when used to load external URLs. Add verification for loadedFrames on loadHandler() to avoid undefined values. Add timestamp to exchange messages only when local changes are present. Fix exception ...

As any computer...   Just like rebooting your Player when it shows hardware trouble, you can also restart the OnSign TV Player App when the software experiences difficulties. This works just like restarting a computer. It gives the App a fresh start, relieving it from clutter. No need to physically go to the device. All you need is an internet conne...

Mar 13, 2024 Features Add internal storage check to player self-diagnostic Fixes Fix last event id initialization Log error stack on Scheduler exception handler Clear unwanted managed keys on device boot Fix players being detached due to internal storage error after being offline for more than a week Fix stats samples not respecting max storage sett...

May 3, 2016 Fixes Solved issue where previous --geometry parameters where not saved after upgrading to this version Compatibility This release is available for all Windows x64 devices...

Jul 12, 2019 Features Add local Web API support. Compatibility This release is available for Android 4.0.1 and up...

Organize your Players with Tags! Classify your Playlist in a way which makes sense for your operation, e.g. according to region, content, target audience, or anything else which fits your purposes! Besides Categories, you can add Tags to certain items in your OnSign TV account. This helps to find them more easily. If you are drowning in content, no ...

Sep 13, 2017 New screensaver mode support. New external storage reporting method. Fixed storage error reporting issue. Remote updater improvement. New JS API supporting campaign stop/play. Compatibility This release is available for Android 4.0.1 and up...

Set your email notification so you receive the latest update news, as well as monthly or yearly invoices and payment receipts: Click on your username on the bottom-left corner in your OnSign TV account. Then, select “Settings” from the menu. Select “Email Notifications” from the sidebar menu. You have the following options: Confirm with “Save Settin...

Include PowerPoint presentations in your digital signage operation to inform clients and staff. PowerPoint is a Microsoft program, but this tutorial applies to any other program you use for creating and designing presentations. Take these documents out from the depth of your computer and bring them to the eyes of your target public. Open the documen...

Dec 5, 2023 Features Report reboot delay to the server Add support for new image aspect ratio options Add input GPIO support Fixes Fix repeated and out-of-sync event Ids Fix starts reporting negative uptime Separate backend storage for events and stats collection Add option to prepend date to system diagnostic logs Fix self-diagnostic exception when...

When you create an additional user account, restricted users can only modify the Content or Players they create on their own. Upon adding a user account, you can give the user permissions to change previous Content and Players which are already stored on your OnSign TV account:  In your OnSign TV account, click on your username and hit “Settings” fr...

Dec 19, 2019 Add touch interactivity support for selected devices BrightSign/Chrome OS/Tizen Add multi-screen sync playback support Bug Fix Flag mouse move and scroll events as user interactions to delay timeout Fix show event injection issues and app visibility state BrightSign/Chrome OS/webOS Enable media reuse for all medias BrightSign/webOS 3 Fi...

Sep 4, 2023 Fixes/improvements [Tizen] Remove HTML video elements from applications and external URLs on stop. [Tizen] Prevent player auto-update on reboot. This release is available for SSSP 4+ ...

Jul 25, 2021 BrightSign Add HDMI IN support Bug Fix BrightSign Fix video restart issue when using "automatic" decoder mode. Known issues Chrome OS External storage is not supported Chrome OS Remote view is not supported SSSP Portrait HDMI IN playback only works after playing at least one video SSSP Video is always rendered below the HTML layer, whic...

Feb 16, 2022 Fixes Fixed keypress propagation into all player webviews. Compatibility This release is available for Android 4.2 and up...

May 15, 2024 Fixes/improvements Fix player-info not sent on first request after migration from old v3 players which may cause inadvertently player downgrades on Tizen devices. Workaround for KeyManager initialization issue on Tizen 7.0 devices, causing authentication screen to be displayed. Compatibility This release is available for all Tizen SSSP ...

May 4, 2023 Features Added local web api quit/restart/reboot and shutdown commands. Added network proxy support. Playback Engine upgraded to 2.1.1. Compatibility This release is available for Android 4.2 and up....

When you publish an on-demand Content to Android and Windows, but also other  Players, it is possible to trigger the Content by clicking the “Play" icon on the Content in Player page in your OnSign TV account, or through an HTTP request. Do you not know yet what an on-demand Content is? Check out the tutorial on playing on-demand Content. In this tu...

Apr 29, 2018 Fixes Recognize models XDS-2170 and XDS-2370 as IAdea devices. Compatibility This release is available for Android 4.0.1 and up...

Jul 31, 2015 Fixes Youtube integration improved. Compatibility This release is available for Android 4.0 and up...

Nov 28, 2017 Fixes Fix on-demand campaign parameter handling. Fix missing downloads. Compatibility This release is available for Android 4.0.1 and up...

If you deploy digital signage through LG webOS 4.0 screens, adjust the device settings in order to display Content in Portrait Mode. Turn on your screen and follow the instructions below: LG webOS 3 devices are set to Portrait Mode during the OnSign TV  Player App setup. Read here how to install OnSign TV on LG webOS 2.0 - 3.2. Learn how to set up P...

Jan 3, 2017 Improved HTML5 rendering engine, based on Chromium 52, that displays apps the same way across multiple Android versions. Requires Android 4.1.0 or newer. Set brightness and volume to default values when player starts. Player will play to the end of the working schedule instead of exiting working hours a couple of seconds earlier. Several...

Aug 13, 2018 Fixes Optimized campaign transitions by doing a better asset reuse when same region is instantiated on the next campaign. Added BXP-301 QBIC HDMI-in support. Fixed “exit” popup (affecting specific devices). Fixed issue impacting Playlist playback containing time restriction on last item. Fixed issue that would change authentication scre...

Jun 25, 2019 Features Support to Local Web API. Fixes Bug fixing. Compatibility This release is available for Android 4.0.1 and up...

Dec 30, 2021 Features New Player Architecture. New Server/player communication protocol. Support for playing playlists within a specific screen region. Compatibility This release is available for Android 4.2 and up. Releases from 9.8.0 onward require a minimum of Android 4.1, and releases from 10.0.0 on require Android 4.2 and up....

By default, the duration of a Campaign is set to 30 seconds, but you can easily make the Campaign length shorter or longer depending on your needs. Create a new Campaign or edit an existing one. Scroll down to the Timeline section. Update the Timeline length with one of the following methods: Manual Duration Change the number next to the clock icon ...

Oct 3, 2019 Features Support to Brightness Timeout. Support to Meeting Room Leds in iAdea Devices. Fixes Fix Audio Timeout. Compatibility This release is available for Android 4.0.1 and up...

Nov 29, 2016 Improve start up sequence to fix stuck on "Please Wait" message. Fix strict time behavior. Fix blackscreen on HDMI-in campaigns on IAdea XMP-6400. Improve media corruption detection and recovery....

Photos, videos, and other media types are essential to create effective Content which captivates the viewers' attention. Learn how to upload media files to your OnSign TV platform before or during the content creation process. In your OnSign TV account, go to "Content" on the left sidebar menu. Hit the orange "New" button on top and select "Upload F...

Jun 28, 2017 Features Panasonic AF1 OpenPort support. Philips 10BDL3051 LED strip support. Eweat R9 HDMI-in support. TTS support. Add player level interactivity. Add interactivity timeout support. Fixes Fix transparency flicker between video and apps on some specific platforms. Compatibility This release is available for Android 4.0.1 and up...

Dec 19, 2016 Add support to OnSign TV SPM, short for Signage Package Module. The SPM is an additional APK that should be installed after the OnSign TV Android APK to enable advanced features: Remote View and Control, scheduled and remote reboot and additional player logs that can help support in case you have any issue. System version will not be ma...

Sep 9, 2022 Fixes LocationProvider GPS improvement. Remote view improvement. Optimization to help low-performance devices to handle very large and nested playlists. Compatibility This release is available for Android 4.2 and up...

Jan 9, 2018 Fearures Support ethernet restart on Philips D-line TVs (requires SPM 1.0.4). Added Philips D-line Remote Desktop Control support (requires SPM installed). Compatibility This release is available for Android 4.0.1 and up...

Aug 14, 2015 Features Multiple Off hours Range. Camera widget support. Fixes Fixes internal storage issue on MSTAR boards. Compatibility This release is available for Android 4.0 and up...

OnSign TV supports several video formats, such as MKV, AVI, MP4, MPG, and MPEG. If you try to upload any other format however, the OnSign TV platform will display an uploading error message. Other video formats must be converted to any of the supported file formats. This includes MOV, the format for Apple's QuickTime. To convert MOV to MP4, you can ...

Jun 9, 2023 Features Added support to Qbic BXP-321 audio on HDMI-in. Added default USB serial driver support. Fixes Fixed black screen when pairing device. Compatibility This release is available for Android 4.2 and up....

Feb 8, 2022 Fixes Fixes notification display on Philips TVs. Compatibility This release is available for Android 4.2 and up...

May 3, 2016 Support to hardware Brightness Control on android devices. Support to software Britghness Control on android devices. Include the option to videos and audio do not restart if next item on timeline is itself. (This feature still needs a server side support) Support to External Storage Path on Minix devices. Bug Fixes: Fix internal server ...

Nov 12, 2019 Fixes Stability fixes. Improvements in Connectivity Stats, Battery Stats, Temperature Stats features. Compatibility This release is available for Android 4.0.1 and up...

Jun 8, 2015 Fixes Fixes layer reordering issues present on some devices. Compatibility This release is available for Android 4.0 and up...

Dec 21, 2018 Fixes Fix the Crash in association screen. Compatibility This release is available for Android 4.0.1 and up...

May 16, 2016 Added option to allow user interaction with Webview (URL) inside an interactive campaign. Fixed: Issue that would prevent interactive campaign to return to another interactive campaign. Fixed: Webview scrolling issue while using webviews and interactivity. Improved player error reporting....

Allow your audience to interact with your Campaign at the touch of a button. Supported on the OnSign TV Player App for Android 4.2.0 or higher and Windows 9.1.1 or higher.   Before you create buttons, you have to establish where the button is going to be on your screen and what the button is supposed to do. To design the image with the button, you c...

OnSign TV is quite flexible on how you manage the number of Players connected to your account, meaning you can add or remove Players at any time. Important note: If you are removing the Player and want to also reduce the number of licenses you subscribe to, you will have to change the number of subscribed licenses after deleting the Player. Removing...

By default, the OnSign TV Players are designed to always be connected, so whenever there is any content update, all connected Players will immediately synchronize and download the updated content. The Player bandwidth consumption depends on five factors: Player Control Channel - This is the data sent back and forth to the server, so the Player can c...

Feb 14, 2024 Fixes Fix transition clean-up time Add support for merge-patch response Diagnostic action may skip the action queue Improve logs and error notification when content is not cached Fix status screen stuck in 8% when there is no content is published Fix "disable transitions" setting not being correctly applied on reboot Fix exception refer...

Dec 18, 2017 Features New watchdog service monitor. Added ethernet reset for Philips D-line screens. Compatibility This release is available for Android 4.0.1 and up...

The OnSign TV Enterprise plan includes a comprehensive and robust solution for protecting your data. In addition to other security features, OnSign TV executes an extensive platform backup of all data. This is part of the OnSign TV Business Continuity Plan, so we can ensure minimal to no data loss in case of a severe disaster taking place. OnSign TV...

Aug 19, 2016 Fixes Improved the reuse of Apps between campaigns in case the same app is used on previous and next campaign within same screen region/layout Fixed z-order issue that was getting wrong on very specific cases Improved player network re-connection, optimizing situations when a file download is interrupted Compatibility This release is av...

May 18, 2023 Fixes Fix exception during header parsing with an already authenticated player that has had its storage emptied. Improve download error and complete handling. Improve download retry strategy. Handle exception within app stop. Compatibility This release is available for all Tizen SSSP devices....

OnSign TV offers features to trigger and limit Content playback to GeoRegions. For example Content can be triggered when crossing a geographic delimitation. For this purpose, you need to define the areas beforehand. In your OnSign TV account, select "Geographic Regions" from the menu. Click on the “New” button in the top-left corner. Name the region...

In order to connect your MacOS Player to your account, you need to install the Player Software for the MacOS / Mac OSX Operating System. Follow the instructions: Go to the OnSign TV website and click on "Training & Support" on the header. From the drop-down menu, select "Download". On the newly loaded page, several versions of OnSign TV  Player ...

In order get Content from your Social and other external accounts in your OnSign TV Player Softwares, you first need to authorize your OnSign TV account to access those accounts. This applies to Facebook, Instagram, Microsoft, and other expanding options available at the Integration Accounts menu. In the past, there was a Facebook integration, but t...

Are you displaying digital signage on an UltraWide monitor, Video Wall, or any other non-standard proportion device? Then, custom resolution is what you need. This option is part of the custom layout settings in your Campaign Editor. If you don’t know yet how to create different screen layouts, adding screen divisions, and changing from landscape to...

You can upload the following supported files to your OnSign TV account: Videos (MKV, AVI, MP4, MPG, MPEG) Images (JPG, JPEG, PNG, GIF) Web (HTML, CSS, JS) Flash animations (SWF) Fonts (TTF, OTF, WOFF) Archives (PDF, ZIP) Check this topic if you are using a BrightSign device. You can upload PDF as well as ZIP files containing multiple media. In this ...

When there is an ongoing conflict, non-payment from a client, or a subscription cancellation, you need to delete users from your account list. In the event, you only temporarily want to prevent the user from accessing their account in expectation of a resolution, try merely blocking the account instead. In your branded digital signage account, click...

Reduce the file size of large video files before uploading them to the OnSign TV platform and save valuable storage space. In particular, the video codec profile is an important aspect to watch out for. There are multiple profiles for H.264. We recommend the Main or Baseline profiles. The High profile is often too heavy for the decoder to process.  ...

May 22, 2019 Features Add RS-232 monitor control Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

Apr 10, 2024 Fixes/improvements Add TTL to queued actions. Queue actions lookup now uses the action id only. Fix on-demand trigger for videos with volume different than 100. Compatibility This release is available for all Tizen SSSP devices....

Mar 14, 2023 Features Add support for server-side rotation setting Fixes Fix shutdown action not being executed Migrate statistics collection to a separate module Unify file download strategy between platforms Prevent ongoing downloads from being interrupted when content update is received Fix "content synchronizing" message being displayed when pla...

Oct 3, 2023 Features New player status screen visuals Add support for readContent() method on Signage Object Add support for contentchanged event on Signage Object Fixes Fix signage return events being sent to all apps Fix prev files not being removed on SHA changes Fix some video decoding errors not being handled Change download strategy to ensure ...

Display more Content than fits on one screen right onto your audience's mobile device. A QR code is a two dimensional image which stores information in black and white pixels. It is quickly scanned by cell phones and represents much more data than standard barcodes. You can share text, images, videos, and URLs on your audience's cell phone displays....

OnSign TV  Players can show Content at all times. When there is no Content scheduled, they will display a default logo, but you can also turn screens black outside of the defined working hours. To set up the screen working hours, follow the steps below: Click on your username at the bottom-left of your OnSign TV account. Select the “Settings” from t...

A Data Feed may contain a huge amount of content. Not all of which you want to show all the time. In many cases, the idea is to show only a segment matching specific criteria. To address this, use the Data Feed Configurations of the App or Composition, or the Settings of the Data Feed itself. This allows you to configure: Settings – They will define...

Signage can be used for several different purposes. Besides displaying ads, you may also trigger websites and let users interact with screens. When you deal with interactive content, such as forms, websites, menus, mapping, you can't know for certain how long people will take to explore it.   When you are not sure about how long the Campaign should ...

Impersonation is a tool offered on the platform to have access to one of your user's account and assist when support is needed. In the event, a user reports a Content playback error or a faulty Player, you can check their account without the need of a password and analyze the problem quickly. Click on the “Orgs” tab in your branded digital signage p...

Video Playback Decoder Option This option is available to: OnSign TV Windows Players OnSign TV Linux OnSign TV macOS Note – Only change this settings in case you are experiencing Player crashes or video playback instability.   OnSign TV can use different Video playback strategies and this will change the path video decoding and rendering is executed...

Nov 17, 2022 Fixes Fix unexpected/derived actions getting stuck on queue Compatibility This release is available for all BrightSign devices...

Apr 29, 2024 Features Remote firmware update for selected device Fixes Add custom/internal events rate limit Fix download events being sent when there aren't any files to be downloaded Fix duplicated network interface info on player status Fix exception setting media volume Compatibility This release is available for all webOS devices...

Rotating the screen on MacOS is quick and simple: Launch the System Preferences from the Apple menu. Hold down the Cmd + Alt keys and click on the “Displays” icon. On the right side of the Display preferences, look for the newly visible ‘Rotation’. Set the rotation you want. Here, you probably want to rotate 90° for the display to go into a vertical...

Aug 11, 2023 Features Added support for transparent remote URL player background. Local player attribute changes are now sent and updated on server. Added support to JavaScript ContentAPI, attrchanged and propchanged events. Added automatic deletion of local database if corrupted. Fixes Fixed Brightness control issues....

OnSign TV offers an extremely granular user permission system. This way, it is possible to allow only specific users to review and publish Content to Players. To better illustrate this example, let’s create three roles in the flow: 🧑‍🎨 Designer - Person in charge of creating layouts and uploading new content to the platform. 🕵️ Editor - Manager in c...

Sometimes, you need to lose something in order to value it. Warn users about unpaid subscriptions or other issues by blocking their accounts. This action will keep the client from accessing their account and modifying content while their signage operation remains working. In your branded digital signage account, click on the “Orgs” tab on the left. ...

Jun 30, 2022 Fixes Fixed playback window resize if desktop arrangement changes during playback. Implemented GPU out of memory watchdog Compatibility This release is available for all Windows x64 devices...

Aug 15, 2022 Features Update to use the latest playback engine Fixes Fixed Multi-screen playback sync Compatibility This release is available for all Windows x64 devices...

There is another path for creating a Campaign besides beginning with a blank Campaign. You can first select the media and later refine your Campaign. Check it out: In your OnSign TV account, go to your Content page. To make it practical, organize the Content you want to use in a Folder. With the mouse, select all media items you want to include in t...

Feb 7, 2023 Features Playback Engine upgraded to 2.0.3080. Added USB serial port support. Added JavaScript writeSerialPort command support. Fixes JavaScript signage object fixed. Fixed JavaScript signage.getPlayerAttribute. Compatibility This release is available for Android 4.2 and up...

Dec 22, 2017 Bug Fix Apps occasionally not being properly loaded during first campaign playback Multi-rule time restrictions only checks the last rule Fix campaign clean-up being cancelled by another campaign stop() Known issues Chrome OS External storage is not supported Chrome OS Remote view is not supported SSSP Portrait HDMI IN playback only wor...

Two-factor authentication (2FA) adds an extra layer of security to your OnSign TV account by requiring you to enter a code from your smartphone in addition to your password. OnSign TV uses the industry-standard Time-Based One-Time Password Algorithm (TOTP) to generate these codes, which is also used by companies like Google and GitHub. There are man...

Sep 16, 2019 Fixes Fixed touch Interactivity issue through Website Link app. Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

In order to reach your content goals, you need to show them! You need: a Display, a Player device, and the proprietary Player App. The OnSign TV Player App changes based on the Operating System of your device. If your Player runs on the Android Operating System, you need to install the Android Player Software. Follow these steps: Go to the OnSign TV...

You can check your billing history in the Subscription section. Your OnSign TV subscription is charged automatically on a monthly or annual basis. Each payment is saved in the billing history in the Subscription section. If you need a receipt, you can download and print an invoice file through the platform. Learn how to download an invoice: In your ...

Apr 6, 2022 Features Added support for collecting player custom metrics Compatibility This release is available for all Windows x64 devices...

Sep 25, 2023 Fixes Correctly detect and report Windows 11 Monitor and log excessive app load times Load time improvements when handling thousands of media files Compatibility This release is available for all Windows x64 devices...

Sep 5, 2023 Fixes/improvements [Tizen] Fix device install_url being locked to previous package version. This release is available for SSSP 4+...

Aug 9, 2023 Features Added support for remote clock adjustment Added support Linux monitor on/off on working hours schedule Compatibility This release is available for all Windows x64 devices...

Oct 7, 2019 Features Added support to Sync playback Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

IMPORTANT: Custom App import is not available to all users. Please ask the support team to enable this feature for your account!   Once you have created your own App, please follow these steps to upload and import it to OnSign TV: Compress all files and Assets used by your App into a ZIP file. Upload the ZIP file to your OnSign TV account folder str...

Detaching a device is a simple procedure for disconnecting a hardware device associated with a Player name. After detaching, the Player name will keep on being listed so that a new device can be later be paired with it. If the goal is to just replace a hardware device, we suggest you to use the Change Device Option as this will be an easier and fast...

Install the OnSign TV Player Software on the Panasonic Android TV AF1 Series. These displays are available in a range of sizes and are specifically designed for professional digital signage. Check the complete specifications on the Panasonic website. Below, you find the instructions to easily set up the OnSign TV Player App on your display: Turn you...

Dec 1, 2022 Features Upgrade to Chromium 87 Compatibility This release is available for all Windows x64 devices...

Nov 29, 2016 Geolocation improvements for IAdea Players. Adds reporting of URL App, SSL errors. Fixed audio output selection on HTML apps. Other minor bug fixing....

Group Players together and publish Content faster. When you reach a certain number of Players, Content managing can become confusing. How to make sure you are publishing the right Content to all the right Players? Player Groups is the answer! Combine Players with generally similar Content into Groups and speed up the publishing process. Click on the...

Besides creating Campaigns and Compositions in Portrait Layout, you need to adjust the device settings in order to display Content in vertical orientation. Please follow the instructions below to quickly set this up on your AF1 screens: Turn your display on and select “Open Port Mode” after clicking “Input” on the remote control. Click “Setup” on th...

Enable the OnSign TV Kiosk App on Chrome OS to auto-start the app each time you turn the device on with no login required. Requirements The ChromeOS needs to be of version 57 or higher (learn how to update Chrome OS). Video Tutorial Click here to watch a step-by-step video tutorial. Step 1: Reset Device Log into your Chrome device and click the “Chr...

Use a Media Cycling or Media RSS App to rotate media from your Files or from RSS Feeds. RSS stands for “Really Simple Syndication” and essentially is a format websites use to deliver new content. There are many services which provide digital signage content through RSS, such as Screenfeed. These Media Apps are an easy way to display regularly update...

Adding transitions can greatly improve the impact of your content. It makes it more pleasant and fluid. OnSign TV supports transitions between Campaigns, Timeline items, and also Playlist items. The support to transitions will depend on the hardware and player settings as follows: Android Players – Android Players have full support to transitions. T...

New Player and nothing to play on it yet? Make Content publishing faster and more efficient. As your digital signage operation evolves, you might find yourself looking for a specific piece of Content among hundreds, or scrolling down endlessly, looking for Content to fill your newly set up Player. Make this process quicker with tagging. In your OnSi...

Aug 29, 2023 Features Added support custom player status screen. Added support for Reporting local attribute changes to server side. Playback Engine upgraded to 2.1.7. Fixes Fixed SKM update on Android 9 and above. Compatibility This release is available for Android 4.2 and up....

Publication tracking is an optional setting which only organization admins can enable. Once enabled, it requires all users to enter a description whenever they: Publish new Content Change published Content Publication tracking helps you to: Track Content changes over time, Understand what was changed, when, and why, Promote accountability, as each c...

Health Check is a powerful and convenient tool for finding and fixing issues across your network. The Health Check will inform you about: Advice to install the OnSign TV SPM - Players where the OnSign TV SPM should be installed for enabling advanced features: like remote view, remote control, scheduled reboot, and remote upgrade. Expired Content - C...

Hivestack OnSign TV Integration Programmatic platforms are a strong trend and a great way to increase DOOH advertisement sales. Hivestack is a full-featured, world-wide Programmatic Advertising Platform offering easy access to the largest DSPs in the market, such as Yahoo OmniChannel and Google DV360. This tutorial describes how to integrate OnSign ...

Provide onward travel info to your guests for their maximum convenience. With the Flight Status App, you can display the coming departures and latest arrivals of any airport in the world. Learn below how to set it up and mix it with your own content: Go to the Content page of you OnSign TV account. Click the “New" button, followed by choosing "App”....

Out of all image formats supported by OnSign TV, .png files have the option to be set to transparent or with a lower level of opacity. This feature is useful if you want to showcase the full background behind an image or add a frame to your Content. By comparing the two images at the end of this tutorial it will become clear. Create or edit an image...

Set a schedule for your Windows  Player to shut down automatically after working hours on your OnSign TV account. In either the default Player settings or the settings of your particular Player, you have the option to shut down your Player. This feature is available only to Windows  Players. Other systems may just have the option to turn off the scr...

Tags can be applied to Players and to Content. Tags offer huge flexibility for creating handy playback rules and can also be used to filter which Content will be used in a Playback Report. Tags can be used to filter which Players will be included in the Report: Tags can be used to filter which Content will included in the Report: Make sure to select...

Nobody can monitor every screen at all times. Therefore, the system monitors them for you. The email notification feature notifies you in case of an error on a Player. This is how you set up email notifications: Go to your OnSign TV account "Settings" by clicking on your username at the bottom-left and choosing Settings. In the menu, you find the se...

Feb 8, 2023 Fixes Upgrade do Playback Engine to 2.0.3080 Signage object fixes Fix volume timeout Compatibility This release is available for all Windows x64 devices...

Dec 3, 2016 Fixes Minor specific fixes and code optimization Compatibility This release is available for all Windows x64 devices...

Jun 28, 2016 Added support for brightness control using hardware mode in rooted devices. Removed toast "SKM connection error" for devices that don't require samsung kiosk manager. Now campaigns status is persistent across application restarts and rss updates. Fix bug on time triggers as some triggers were failing to be executed. Added support for HD...

Jan 29, 2020 Fixes Fix on local web API memory leak happening on specific scenarios Compatibility This release is available for all Windows x64 and x86 (32bits) devices...

From SPM version 3.2.0 onwards, there is a new SPM type which can be installed on any Android device. If there is a dedicated SPM for your device, a standard SPM still offers more privileges on your device's Android operating system. This new SPM type is useful in case there is no specific SPM for your device available.  This new SPM type is called ...

Create interactive menus for displaying your content separately and only when requested by the viewer through the click of a button. Divide long texts into smaller chunks and let your audience explore the content as they want, when they want, and in the order they prefer. Supported on the OnSign TV  Player App for Android 4.2.0+ and Windows App 9.1....

OnSign TV Reports are a powerful tool which allows you to track and analyze how your Content is being played back. You can filter, aggregate, and present your data in a variety of ways to get the insights you need. Reports can be created for Content played back up to 60 days in the past. To create a new Report, click on the Reports tab in the sideba...

Kiosk Mode is a feature available from Android 5 and up which locks the device to only run OnSign TV. This is a security feature particularly useful for touch devices. It prevents users to access any other Android feature or setting. Once the Kiosk mode is configured, the device will: Not allow users to leave the OnSign TV  Player App Block users fr...

App is the short expression for "application". It is a software program you can use while online or on mobile devices. It usually has a single and simple purpose. In the context of OnSign TV, it is a small pre-designed program which allows you to display dynamic content – such as time, weather, news from websites, videos from YouTube, and much more....

Zapier is a web service which lets you integrate many of your web applications. It is one way to display your Instagram photos on your digital signage operation. You can create a free account via the following steps: Go to Zapier website. Click on "Sign up" on the top-right. Write email address and name. Then confirm with "Get started free". The nex...

Sep 4, 2023 Upgraded do Playback Engine to 2.1.7....

Showcase Google Docs, Sheets, Forms, and Slides, keeping your signage content always updated. For Docs, Sheets, and so forth, use the Website Link App to display content from any Google file directly on your screen. For Slides, there is also a dedicated App. Read about the Slides App further below. By sharing your Google documents, you don’t need to...

By default, Players are set to look for Content updates in real time. This means, any time Content is published or updated these changes will be immediately downloaded by the Players. This behavior can be changed to: Configure how often the Player will search for updates. Configure the hours when the Players can download updates. Configure how far i...

Installing the OnSign TV  Player Software on your LG Smart Signage Platform webOS screens is really simple and easy! This tutorial applies to the following screen models: Player OS Video HDMI-IN Portrait Support Models webOS Signage 4.0 4K / 1080P Yes Yes BH5E, BH7E, BH7F, LAA015F, SH7E, SH7E,SM5E, SM5KE, SVH7F, SVH7PF, UH5E, UH5PE,UH5F, UM3E, VH7E,...

OnSign TV provides different Apps in table format. Get to know the different types below and how to create them: To view all available Table & Sports App templates, go to the App Library of your OnSign TV platform (Creating an App). Select a category from the sidebar menu of the pop-up window. You find Directory Lists in "Menu Boards & Table...

In the OnSign TV App Library (Creating an App), you will find the category "Text and Scrollers". These are ideal for displaying short messages which need to be updated quickly. Check out the available Apps below: Rich Text Widget This app is totally customizable! Change background and font color, font size, line height, alignment, and page margin. Y...

While it is always possible to detach a player through OnSign TV platform, it is also possible to disconnect the hardware device directly on the Player side. Follow these steps to detach de player on Android device: If the OnSign TV Player is running, right-click or press the Android back button to exit the Player. Uncheck the "Remain connected upon...

Change the MacOS display settings to showcase Content on Video Walls. After building your Video Wall on a MacOS system, you still need to adjust your computer settings so the Content is displayed on all screens. Follow the instructions below and you will have your Video Wall up and running in no time: Click on the "System Preferences" icon on your M...

Mark the "Days of the Week" on which the Player will download the content. The Player will check for updates on this schedule and at the frequency interval you defined. Next to the days of the week, you can even set start and end times. If times should vary per day of the week, click on “Add Another” to add different times....

If your Video Wall setup is using screens with some border or spaced out, the content shown in your screens will not be completely aligned without adjustments. In this example we demonstrate how to calculate the horizontal offset adjustment to display aligned content on all screens. As shown below we use same size screens with equal distance between...

You can manage Content which is already published to a Player at any time, either on the page of a specific device or in a Group of Players. In your OnSign TV account, select the Player or Player Group you want to review. You can select them by clicking on the tabs "Players" or "Player Groups" in the panel on the left. Select a Player or Player Grou...

May 14, 2015 Fixes Fix video stream restart Compatibility This release is available for Android 4.0 and up...

Jun 9, 2016 Improve reliability of playback for on demand campaigns. Improve downloads speed of large files on poor connections. Fix an issue were a "please wait" message could be displayed at midnight....

The Content you create will be shown on each of your Players in the order you publish them. Thus, a recently published piece of Content is added to the end of the loop. However, you can reorder Content any time by following the steps below: In your OnSign TV account, click on the “Players” tab on the left-hand side. All Players will be listed. To th...

Aug 19, 2016 Added touch feedback animation. (can be enabled, or disabled) Improved "Specific playback time behavior" - If two campaigns are set to playback at a specific time both campaigns are played. e.g. Campaign A and Campaign B are both scheduled to Play at 2PM. With the improvement, both campaigns are played back. Improved campaign login - No...

OnSign TV’s development team is constantly working on improving your digital signage managing experience. Updating your Players gives you access to enhanced services and new features added to the OnSign TV platform. Even if you don't see the notification, it's worth checking if there is a Player update available if you have not set your Player to up...

Refer to this tutorial in case you were not able to update the Player App software from your OnSign TV web account: If at trying to update your OnSign TV  Player App, a pop-up shows up on your screen with the message that the Player could not be updated, it means your device does not have the OnSign TV Systems App or Signage Platform Module (SPM) in...

May 25, 2017 Fixes Working hours bug fix. Compatibility This release is available for Android 4.0.1 and up...

Beforehand, use your PC to download the latest OnSign TV Player App and iAdea SPM package onto a USB stick. You can get the APKs from: https://app.onsign.tv/download/player/latest/android/ SPM 3.3.0 for XMP-8550 SPM 1.1.2 for XMP-7500 Next, install the OnSign TV  Player App and SPM on your iAdea Player. Get the iAdea instruction PDF here or follow t...

Using an external storage such as a SD card, or USB drive is a handy way to extend the original hardware storage. Important - Make sure to use a reliable and good quality external storage device, to avoid storage to get corrupted. A corrupted storage may freeze your hardware. Follow the steps below to start using your external storage: Connect a SD ...

Jun 29, 2018 Features EdgeServer (New Feature). Animated Transitions Support (New Feature). Fixes stopCurrentCampaign method on javascript bridge correctly stops the campaign of the widget that called it. Report correct location when "geotag_playback" is enabled. Ensure all content is stopped and removed from screen when OnSign TV exits. Compatibili...

Oct 22, 2018 Fixes Fix broken Geniatech HDMI-in playback. Prevent player from freezing when an audio streaming is offline. Ensure player detects build model MBR-1100 properly. Stop playing campaigns and show error message if edge server can't authenticate the client. Reduce minimum storage space to 100MB. Compatibility This release is available for ...

Use the "Geometry" command to expand the Player App over the whole screen each time you open it. This function is also useful when you use a computer as a Player and want to display it to the extended screen. Instead of manually adjusting the App window each time you open OnSign TV, follow the instructions below and save time: Open the OnSign TV  Pl...

Dec 17, 2018 Fixes Fix inconsistent video playback on some devices. Compatibility This release is available for Android 4.0.1 and up...

Jan 30, 2019 Fixes External storage improvements. Network connectivity improvements. Compatibility This release is available for Android 4.0.1 and up...

May 28, 2019 Fixes Fix campaigns JSON not being updated on working hours off. Compatibility This release is available for Android 4.0.1 and up...

Aug 20, 2019 Features Add support for configurable startup delay. Compatibility This release is available for Android 4.0.1 and up...

Set up the resolution of the OnSign TV  Player App on Windows to fit your screen or occupy a portion of the desktop. On very recent OnSign TV Player App for Windows versions, the resolution can be set directly in the Player Settings. For previous versions, please see the instructions in the second part. These instructions apply to the OnSign TV  Pla...

OnSign TV offers three options to configure on each Player to reduce the bandwidth usage: Option 1 - Download Schedule This will define what time of the day the Player is allowed to download new Content. This feature is very helpful to avoid the Players from competing for bandwidth at an office during the day. The Download Schedule will also block t...

If your Player hardware starts to show limitations, such as constant crashes, use an advanced feature to reboot the device from the convenience of your OnSign TV account instead of having to manually reboot the device. All you need is an internet connection to access your OnSign TV account. It is certainly handy, particularly if you manage a digital...

Add videos to your Playlists and activate the Playback Mode Cycle Items to cycle through different content per loop. The easiest way to manage ads and make sure content doesn't repeat itself unnecessarily is having multiple Playlists. Another tip is to group content together by categories and alternating between content categories. Cycling items is ...

Place Exchange OnSign Integration IMPORTANT: Programmatic Ads is a separate service not included in the standard OnSign license. Please contact our team if you are interested in subscribing to it.   Requirements: An active OnSign TV Account An active PlaceExchange Account You should have a PlaceExchange Organization ID given by PlaceExchange You wil...

Mar 27, 2024 Features Playback loops info support Add Local Web API support Fixes Graceful reboot/shutdown Improve status screen behavior Fix Cannot read property 'report' of null Fix cannot read property 'content' of null Fix invalid action:post:shutdown error code Prevent leaked downloaded files on device storage Enhance unauthorized and detached ...

Oct 12, 2021 Fixes Network stack improvements for latency reduction Playback engine rules update (2.0.2179) Compatibility This release is available for all Windows x64 devices...

Jan 23, 2024 Fixes Improved remote view screen capture performance Retrieve device model and CPU Prevent display of spinner during video streaming Compatibility This release is available for all Windows x64 devices...

Give access to Content and Players to multiple restricted users in one click. If as a OnSign TV admin, you created new Content or Players and wish to grant multiple restricted users access to it, simply add permission to a user group. This works the same way as giving permissions to individual accounts. Click on your username on the bottom-left corn...

Let your customers fully engage with the screens by creating interactive Campaigns. Supported on OnSign TV Player App for Android 4.2.0+ and Windows App 9.1.1+   This feature turns screen areas clickable, revealing further content or leading to another Campaign. By adding interactivity, clients are able to explore the Campaign’s content as they want...

Mar 22, 2022 Features Implemented more strict rules for obtaining Player location. Now player location should either come from GPS or Network location. Once the player starts using GPS location, it will not fall back to the network location (less precise). Compatibility This release is available for Android 4.2 and up...

In case you experience any problem launching the OnSign TV  Player App on your Samsung SSSP, follow the instructions below to reset the Apps. ATTENTION: Follow these steps carefully! Any mistake could cause irreversible damage to your device.   Turn the monitor off. Click the following buttons in sequence to enter the service mode: "Mute" + 1 + 8 + ...

In this tutorial we will demonstrate how to configure the OnSign TV to work with Quividi VidiReports. Requirements for this demonstration OnSign TV Player version 10.3.x or installed on a media player VidiReports properly configured and running on a Windows PC. The IP address of the VidiReports PC 1- Configure Quividi plugin In order to obtain audie...

Jul 6, 2021 Features New Player Architecture New Server/player communication protocol Support for playing playlists within a specific screen region Compatibility This release is available for all Windows x64 devices...

This feature is exclusive to Enterprise Plan subscribers   The Audit log is a dynamic report which automatically tracks all user activities on the platform. An essential tool for compliance and information security, it provides a detailed record of all tasks performed by every user, including the username, executed task, date and time, IP address, a...

Jun 19, 2023 Features Added HDMI-in support for Geniatech APC390-K. Added support to serialdata events on signage object. Added support to attrchanged event. Compatibility This release is available for Android 4.2 and up....

Hide the MacOS menu bar, so only what matters is shown on your signage network. Hiding the menu bar is especially important when using MacOS to deploy Video Wall setups. Get it quickly set up with this three-step tutorial: Open "Systems Preferences". Select the option "General". Check the box "Automatically hide and show the menu bar"....

Aug 4, 2023 Fixes ExoPlayer library upgraded. Gapless video playback improved. Compatibility This release is available for Android 4.2 and up....

To switch between Samsung Magic Info and other apps (like the OnSign TV app), follow these steps: Press the "Menu" button on the remote control to open the device menu Navigate to "System", and look for "Play via". Click the OK button on your remote control to go into the options. Select an option other than "MagicInfo". If any app is already instal...

Aug 31, 2023 Fixes Fixed status screen for Android OS version 5 and below. Compatibility This release is available for Android 4.2 and up....