This guide explains how to configure a Windows 10 device for use as an OnSign player. While some steps are optional, they are recommended if the device will function as a dedicated digital signage player. This guide includes five steps: Create a dedicated Windows account (optional) Configure automatic logon Disable notifications Disable automatic sl...

On some Android devices, the Google Play Store may automatically update internal system components, such as the Android WebView. To prevent potential compatibility issues, we recommend disabling automatic updates in the Play Store. This tutorial will guide you through the steps to do so. Depending on your Play Store app version, the screenshots belo...

Samsung SPM is currently not compatible with Android 15 or higher.   This tutorial explains how to install the SPM on Samsung Android devices. Once the SPM is properly installed, it enables the following advanced features: Remote screen view and device control Scheduled and remote device reboots Kiosk Mode device locking Follow these steps to instal...

New features introduced on the OnSign platform in November 2025: Alerts Enhanced player alert muting: Allows clients to suppress non-critical alerts, reducing noise and helping teams focus on issues that actually require action. Introduced alert history: Provides visibility into past alerts, making it easier to analyze recurring issues and improve s...

December 16, 2025 Fixes Fixed an issue in the JavaScript API where the setPlayerAttributes method failed to process serialized JSON when used as a player attribute value. Compatibility This release is available for Android 4.2 and up....

Kiosk mode restricts a device to one application designed for a specific task. By limiting access to other settings, features, and apps, it transforms the device into a secure, single-purpose tool ideal for public, retail, educational, or enterprise environments, such as digital signage. The process of activating Kiosk Mode varies depending on the A...

In this article, you will learn how to set up a Technical Contact for your organization on the OnSign platform.The Technical Contact is the email address or phone number that will receive notifications about infrastructure improvements, IP changes, and other technical matters. Click your profile picture in the bottom-left corner of the screen and se...

Some devices include a native kiosk mode. In these cases, you can enable it by hiding the navigation bar and the status bar. This tutorial will show you how to do so. The layout and wording of settings may vary slightly depending on the device.   Open Settings on your device and select Display. Enable the toggles for “ Hide Navigation” and “ Hide St...

In this step-by-step guide, you'll learn how to install multiple instances of Players on Windows. This feature allows you to run fully independent player instances in the same Windows machine. Up to 4 instances can be installed on each device.  💡Tip Check system requirements: Ensure your Windows device meets the minimum CPU, RAM, and GPU requirement...

This guide explains how to create Google Maps Apps. There are 4 different apps available: Area: Highlights a predefined area on the map. Directions: Displays the expected route from an origin to a destination. Live Traffic: Shows real-time traffic conditions for a specified location. Search: Displays map results related to a specified search query. ...

November 11, 2025 Fixes Assorted bug fixes Compatibility This release is available for Android 4.2 and up....

This step-by-step guide will walk you through how to connect a device to a computer using Android Debugging Bridge (ADB) over WiFi. In order to install the WiFi ADB apk on your device, you can either use a USB stick or directly download it to your device: Using a USB Stick Download the WiFi ADB APK to your computer and transfer it to a thumb drive. ...

Dec 4, 2025 Features Addition of support for SPM 3.6.0 Addition of support for the "Enable Pinch to Zoom" option in the Website Link app Fixes Assorted bug fixes Compatibility This release is available for Android 4.2 and up...