July 30, 2025 Features Added new support for diagnostic tools Added support to turn off the panel when hardware brightness is zero Fixes/Improvements Fixed exception accessing cache data in case of storage corruption Improved accuracy in detecting when external websites fail to load Fixed improper message handling on synchronized playback module Fix...

New features introduced on the OnSign platform in December 2025: Features with AI Popup detection: a new feature of the screenshot monitoring that identifies popups on the screen. We ask users who have access to this feature to help improve our AI-powered popup detection by assessing alerts as real or false.   Alert creation: now you have an easier ...

August 19, 2025 Fixes/Improvements Fixed an issue where player information was missing after detaching Fixed a delay when restarting the player Fixed an issue that caused unsupported actions to leak Fixed repeated player detachment...

August 19, 2025 Fixes/Improvements Fixed an issue where player information was missing after detaching Fixed a delay when restarting the player Fixed an issue that caused unsupported actions to leak Fixed repeated player detachment...

July 30, 2025 Features Added new support for diagnostic tools Fixes/Improvements Fixed exception accessing cache data in case of storage corruption Improved accuracy in detecting when external websites fail to load Fixed volume not updating when a single video is played on a loop Fixed player randomly sending invalid player-info after being detached...

June 23, 2025 Features Added support for play metrics Fixes/Improvements Fixed an issue where a black screen appeared immediately after player authentication Fixed a problem where the player could become stuck on the rebooting screen when a reboot action failed Ensured the player stops playback while waiting for a reboot to complete an update Fixed ...

January 20, 2026 Features A new item, “Request permissions”, has been added to the authentication screen menu, allowing users to manually trigger the permission request flow. Please note that some permissions may not be requested again if they were previously denied. [Amazon] Verifies the user’s age on Amazon devices to ensure that users are over 18...

January 20, 2026 Fixes/Improvements Fixed an issue where the storage:full event was not triggered on every new content update Fixed video restart issues when using Chromium 120  Fixed a video wrapper memory leak with Chromium 120  Fixed an issue where the custom status screen logo was not applied without a reboot  Fixed an unhandled EROFS error when...

January 20, 2026 Fixes/Improvements Fixed an issue where the LWA service did not start on boot Attention: This release is available for webOS devices only.        ...

On some Android devices, the Google Play Store may automatically update internal system components, such as the Android WebView. To prevent potential compatibility issues, we recommend disabling automatic updates in the Play Store. This tutorial will guide you through the steps to do so. Depending on your Play Store app version, the screenshots belo...

Kiosk mode restricts a device to one application designed for a specific task. By limiting access to other settings, features, and apps, it transforms the device into a secure, single-purpose tool ideal for public, retail, educational, or enterprise environments, such as digital signage. The process of activating Kiosk Mode varies depending on the A...

August 19, 2025 Fixes/Improvements Fixed an issue with player information was missing on detach Fixed a delay during player restart Fixed a leak of unsupported actions Fixed the issue of repeated detach on player...

Samsung SPM is currently not compatible with Android 15 or higher.   This tutorial explains how to install the SPM on Samsung Android devices. Once the SPM is properly installed, it enables the following advanced features: Remote screen view and device control Scheduled and remote device reboots Kiosk Mode device locking Follow these steps to instal...

In this step-by-step guide, you'll learn how to install multiple instances of Players on Windows. This feature allows you to run fully independent player instances in the same Windows machine. Up to 4 instances can be installed on each device.  💡Tip Check system requirements: Ensure your Windows device meets the minimum CPU, RAM, and GPU requirement...

December 16, 2025 Fixes Fixed an issue in the JavaScript API where the setPlayerAttributes method failed to process serialized JSON when used as a player attribute value. Compatibility This release is available for Android 4.2 and up....

In this article, you will learn how to set up a Technical Contact for your organization on the OnSign platform.The Technical Contact is the email address or phone number that will receive notifications about infrastructure improvements, IP changes, and other technical matters. Click your profile picture in the bottom-left corner of the screen and se...

November 11, 2025 Fixes Assorted bug fixes Compatibility This release is available for Android 4.2 and up....

July 30, 2025 Features Added new support for diagnostic tools Added support to native browser option from website link apps Fixes/Improvements Fixed exception accessing cache data in case of storage corruption Improved accuracy in detecting when external websites fail to load  ...

June 27, 2025 Fixes/Improvements Fixed wrong elapsed time on play metrics...

New features introduced on the OnSign platform in November 2025: Alerts Enhanced player alert muting: Allows clients to suppress non-critical alerts, reducing noise and helping teams focus on issues that actually require action. Introduced alert history: Provides visibility into past alerts, making it easier to analyze recurring issues and improve s...

This guide explains how to configure a Windows 10 device for use as an OnSign player. While some steps are optional, they are recommended if the device will function as a dedicated digital signage player. This guide includes five steps: Create a dedicated Windows account (optional) Configure automatic logon Disable notifications Disable automatic sl...

This guide explains how to configure a Windows 11 device for use as an OnSign player. While some steps are optional, they are recommended if the device will function as a dedicated digital signage player. This guide includes five steps: Create a dedicated Windows account (optional) Configure automatic logon Disable notifications Disable automatic sl...

August 19, 2025 Fixes/Improvements Fixed an issue where player information was missing after detaching Fixed a delay when restarting the player Fixed an issue that caused unsupported actions to leak Fixed repeated player detachment Improved dynamic handling of video HWZ changes in HTML widgets Improved safe access to bsFrame to prevent exceptions...

January 27, 2026 Features Implemented an application watchdog Introduced an option to enable or disable remote control Added support for turning off the panel when hardware brightness is set to zero Fixes/Improvements Refactored diagnostic log storage and disk persistence Fixed version detection on webOS 6 devices running FW 04.03.40 Attention: This...

Some devices (like the in-vehicle ViewTech players) include a native kiosk mode. In these cases, you can enable it by hiding the navigation bar and the status bar. This tutorial will show you how to do so. The layout and wording of settings may vary slightly depending on the device.   Open Settings on your device and select Display. Enable the toggl...

January 20, 2026 Fixes/Improvements Fixed a memory leak related to file metadata Attention: This release is available for Tizen devices only.      ...

June 23, 2025 Features Added support for play metrics Fixes/Improvements Fixed an issue where a black screen appeared immediately after player authentication Fixed a problem where the player could become stuck on the rebooting screen when a reboot action failed Ensured the player stops playback while waiting for a reboot to complete an update Fixed ...

Dec 4, 2025 Features Addition of support for SPM 3.6.0 Addition of support for the "Enable Pinch to Zoom" option in the Website Link app Fixes Assorted bug fixes Compatibility This release is available for Android 4.2 and up...

June 16, 2025 Features Added support for audio ducking Fixes/Improvements Fixed an issue with the custom logo on the status screen Fixed silent mode behavior Fixed request errors when playing multiple apps Fixed playback issues with directly published HTML files Attention: This release is available only for Chrome OS devices...

This guide explains how to create Google Maps Apps. There are 4 different apps available: Area: Highlights a predefined area on the map. Directions: Displays the expected route from an origin to a destination. Live Traffic: Shows real-time traffic conditions for a specified location. Search: Displays map results related to a specified search query. ...

This step-by-step guide will walk you through how to connect a device to a computer using Android Debugging Bridge (ADB) over WiFi. In order to install the WiFi ADB apk on your device, you can either use a USB stick or directly download it to your device: Using a USB Stick Download the WiFi ADB APK to your computer and transfer it to a thumb drive. ...