OnSign New License Management System

The OnSign License Management System has been designed to provide maximum flexibility in how to use licenses, making it possible optimize your license usage in several ways:

• Get credit when a license is removed. Credits don’t expire and will be available to be used for any OnSign license or service.
• Subscribe to different license types
• Subscribe to different license billing frequency
• Choose what license is associated to each player. It is even possible to have a player on standby with no license.

Understanding OnSign License Subscription

To enter the main subscription screen, click on your username located at the bottom left of the screen and click subscription.

Subscription Overview

Here you will find:

1. Option to change the active subscriptions for your main organization
2. A list of main Organizations active subscriptions
3. Option to make a payment. It is possible to execute a payment of any amount towards your balance.
4. Get a report on how licenses are allocated through all organizations. This is only active in case you have the multi-org features enabled.
5. When is the next payment due and what is the estimated balance. Here it is also possible to change the default payment method.
6. Billing info and option to edit billing info details.
7. Click on Billing History to see upcoming and past payments. There you can also see existing credits, and next charges that have not being invoiced yet.

Billing History

1. Consolidated list of credits and charges for all organizations, that will be applied to the next invoice
   • Credits are received whenever a subscription is removed before it's ending date.
   • Charges are applied whenever a new subscription or service is added
2. A list of past executed and pending payments.
3. Click here to go back to the Subscription Overview page

Managing individual Organization Subscriptions

The license and subscription management for each organization is executed at the Org menu. To do this, click at the Org menu, and select to edit the Org you would like to change.

Once you click on edit, you will see the Sub-org license manage page that includes:

1. Organization Info: Enter here all details such as Org Name and all credentials for the Organization owner.
2. Current Org Subscriptions: Here you will see a list of all active Org Subscriptions. Click on Change License Amount to add or remove licenses of a specific subscription.
3. Add New Subscription: Click here to add a different type of type subscription. In the current example, this could be used to add an Enterprise license.
4. Transaction Summary: This will show a transaction summary, with the either credits or charges to be applied.
5. Save Organization: Press the Save Organization button to apply changes.

Understanding how Credits Work

Whenever a subscription is removed a credit will be created and will be made available at your account. Credits and charges are listed within the “Billing History” menu.

Let’s go through an example to understand how credits work:

Let’s say you are currently subscribing for 30 Professional licenses at a price of $20/month.

• In case you remove 15 licenses 10 days before the end of the month.
• This means you will get a credit equivalent to: the number of licenses for the unused period (in this case 10/30).
• This way the credit would be calculated as: 15 licenses x 10/30 (unused period) x $20 price per license = $15 x $10/30 x $20 = $100

How to move licenses between Organizations

Moving licenses between organizations is accomplished by taking advantage of the credits received once licenses are unsubscribed.

Let’s go through a practical example:

• 15 licenses were removed from Org A, 10 days before the end of the month and creating a credit of $100.
• At the same day, 15 licenses new licenses of the same type are subscribed at any other Organization, this will apply charge of $100.

In other words, the credits and charges will cancel out, and no actual costs is applied to the account.