In interactive digital signage deployments that use touch screens, Windows may not automatically display its built-in virtual keyboard when no physical keyboard is connected. Configuring this setting ensures that the keyboard appears whenever a user selects a text input field.

Windows 10
- Open the Start menu and select Settings.
- Navigate to Devices > Typing.
- Under the Touch Keyboard section, enable "Show the touch keyboard when not in tablet mode and there's no keyboard attached."

Windows 11
- Open the Start menu and select Settings.
- Navigate to Time & Language > Typing.
- Expand the Touch Keyboard section.
- In the Show the touch keyboard setting, select Always.
Once configured, the virtual keyboard will automatically appear whenever a user interacts with a text field, improving the experience on touch-enabled digital signage installations.

Note: This is an operating system setting, not an OnSign player setting. It must be applied directly on the device or via Group Policy (GPO) in managed deployments.