This guide explains how to perform a factory reset on a Samsung Android device and configure it for use with OnSign. Following these steps ensures a clean installation and minimizes interference from previous settings or background services.
A factory reset is recommended before deploying a device as an OnSign player to ensure maximum compatibility and reliable operation.
Important: Before performing a factory reset, back up any important data stored on the device. This process permanently erases all user data.
Step 1 — Factory Reset the Device
- Open Settings.
- Navigate to General Management > Reset > Factory Data Reset.
- Tap Reset.
- Confirm by selecting Delete All.
The device will restart and launch the initial setup wizard.
Step 2 — Accept the License Agreement and Configure Wi-Fi
- Accept only the End User License Agreement (EULA).
- Leave all optional agreements unchecked.
- Tap Next.
On the Quick Setup screen:
- Tap Set up manually.
- Select your Wi-Fi network.
- Enter the network password.
- Tap Next.
Step 3 — Skip Data Transfer and Google Account Setup
On the data transfer screen:
- Tap Don't copy.
Important: Ensure that no Google account is associated with the device. If a Google account remains configured, the OnSign installation process may not function correctly.
On the Google sign-in screen:
- Tap Skip.
- Confirm by selecting Skip again.
Step 4 — Configure Google Services and Screen Lock
On the Google Services screen:
- Disable all optional Google services.
- Tap Accept.
On the device protection screen:
- Configure a screen lock if required, or
- Tap Skip, then confirm by selecting Skip anyway.
On the Review Additional Apps screen:
- Do not select any applications.
- Tap OK.
Step 5 — Skip Samsung Services
On the Samsung Account screen:
- Tap Forgot password or don't have an account?
- Select Set up later.
- Tap Skip.
On the Samsung Legal Information screen:
- Tap Skip.
Step 6 — Disable Samsung Services
On the Samsung Services screen:
- Disable the following options:
- Auto Blocker
- Customization Service
- Smart Suggestions
- Tap Agree.
On the Recommended Apps screen:
- Do not select any applications.
- Tap Next.
Note: Disabling all optional Google and Samsung services minimizes background activity and helps ensure optimal performance of the OnSign player.