Detaching a device is a simple procedure for disconnecting a hardware device associated with a Player name.
After detaching, the Player name will keep on being listed so that a new device can be later be paired with it.
If the goal is to just replace a hardware device, we suggest you to use the Change Device Option as this will be an easier and faster process.
Steps for detaching a hardware device:
- Go to the Player you want to detach.
- Go to this Player's Settings.
- In the header, you will find the yellow Change Device button. Next to it, is an arrow which opens up to the Detach Hardware option. Click on it.

- As you have clicked on Detach Hardware, a pop-up to confirm appears.
- Confirm with the red Detach Hardware button.

- No device will be shown in the Player information anymore. In the Players overview, the profile will be highlighted in yellow. The Player will revert to displaying a code like it did during the connect-a-Player stage.

Note: A detached player profile still consumes a player license, unless you check the remove used license from this player option at the detachment confirmation.