Monitoring Events

Monitor everything happening on your Player in real time. Each time the Player connects to Wi-Fi, its activity and updates are recorded chronologically under Player Status > Player Events, providing a detailed history of the Player's activity.


  1. In your OnSign account, click on the "Players" tab on the left of the page and select a device.
  1. The newly loaded page displays the Player Events box directly on the first page, below the Player Status header.

It provides a chronological record of the Player's activities, such as connecting to the internet, downloading files, and synchronizing content, files, and playback rules. Regular events are displayed on a white background, while errors are highlighted in red and warnings in yellow.You can filter events by selecting an option from the header "Show All Events".Click "Actions" to access additional options:


Actions

  • Jump to Date — Navigates the event list to a specific date, letting you quickly find events from a particular day without scrolling through the entire log.
  • Export Log — Downloads the currently displayed events as a csv file for offline analysis, sharing with support, or keeping records.
  • Mark as Read — Removes the bold formatting from unread event notifications, marking all visible events as read.