OnSign has developed a special package called Signage Platform Manager (SPM). Its important to note, that we OnSign provide a specific and dedicated SPM for each vendor, and sometimes different models may also require a different SPM version.

This tutorial covers the details for installing the SPM on Samsung Android devices. Once the SPM is correctly installed it will unlock advanced features such as:
    •    Remote screen view and device control
    •    Scheduled and remote device reboots
    •    Locking the device into Kiosk Mode

Follow these steps for installing the OnSign SPM on Samsung devices:

1. Download  the SPM Package by clicking here.
2. Install the SPM - When installing the SPM APK, you may get a prompt of an “Unsafe App”, this happens as this app act directly on the Android OS. Just click on “More details” and “Install anyway”
3. Activate the Knox license - Launch the SPM app and press the OK button when prompted to activate the Knox license.
4.  Set a Lock password in OnSign - Log in to your OnSign account, navigate to the device’s player settings, and configure the Lock password. This password will be required to exit Kiosk mode. If no password is configured, the device the Kiosk mode will not be activated!

5. Sync the player - Let the player synchronize to download the latest content and updated settings.
6. Reboot or restart the app - Restart the device or fully close and relaunch the OnSign Player app to apply the password lock.

Once these steps are completed, the device will be securely locked into Kiosk mode using OnSign and Samsung’s Knox platform.

Watch step by step, to learn how to configure the Samsung Kiosk using OnSign SPM.

Uninstalling the SPM, or the old SKM (Samsung Kiosk Manager)

To uninstall the SPM or SKM on Samsung devices, you must first disable admin privileges.

Here is the step-by-step uninstall process:

1. Go to Android Settings
2. Click on “Security and Privacy”
3. Click on “Admin Apps”
4. Disable the SPM App - Once disabled, the SPM will stop having admin privileges
5. Uninstall the SPM

And here a video showing how to perform the SPM uninstall on Samsung Android devices.
 

Prevent users from leaving the OnSign TV Player App on a Samsung device. Install and set up the Kiosk Manager in 5 easy steps:

1. Download the Samsung Kiosk Manager (SKM):
   • SKM for Android 8.1 and above.
2. Install the Kiosk Manager on your Samsung tablet and start the application by clicking the SKM icon.

3. Give all files access turning on the switch button. Then give the device administrator access by tapping on "Activate" in the appearing dialog box:

4. The Knox license activation will show on screen. Check the Samsung Knox Privacy Policy and tap "Continue".

5. The Kiosk Manager is now activated! Open the OnSign TV  Player App.

How to Exit Kiosk Mode

1. To exit kiosk mode, tap 7 times on the bottom-left corner.

2. If a password was set for the Player on the OnSign TV web account, an input box or a Maintenance Mode window - depending on your Player version - will appear requesting the password. Type in your password to leave the app.